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FAQ

Frequently asked questions about COVID-19.

Covid-19 Vaccination Registration

The vaccination targets for Jakarta Province are all Jakarta residents, aged 12 years and above, and have an Identity Card (KTP) (for ages 18 years and above) or a Family Card (for ages 12-17).

There is a possibility of an error in inputting personal data at the time of registration. Please report it through e-mail [email protected] with the following format.

Full name

ID Card number

ID card photo

We are sorry for the inconvenience. Please report it through e-mail [email protected] with the following format.

Full name

ID Card Number

ID card photo

Eligible recipients will be able to receive the vaccine through a walk-in registration at the nearest health facility or online registration via corona.jakarta.go.id website or the JAKI application.


Vaccination at all public health facilities in Jakarta is free of charge.

Those who register through the corona.jakarta.go.id website or the JAKI application can choose their own vaccination date.

*For citizens with non-Jakarta ID card, the earliest date for vaccination is 3 days after the registration.

Those who register through the corona.jakarta.go.id website or the JAKI application can choose which health facilities they want to receive the vaccine.
You can still be vaccinated. To make it easier, please register first via corona.jakarta.go.id or the JAKI application.
List and locations of vaccination sites in Jakarta can be viewed via Google Maps by using the keyword "Covid-19 Vaccination Location" or click here.
  • Proof of registration if you register through JAKI or corona.jakarta.go.id; and
  • ID Card (for registrants 18 years and over) or a copy of Family Card (for registrants 12-17 years old).

To speed up and facilitate the vaccination process, applicants through JAKI or corona.jakarta.go.id are required to fill out and print a pre-screening form as well as a Vaccination Card and bring a pen to the vaccination location.


It means you are already registered by PCare or PeduliLindungi system. You can go to any vaccination location to get vaccinated.

Please report it via email to [email protected] with the following format.

Full name:

ID card number:

ID card photo:

Please try again in a moment. If the problem persists, please inform your NIK and Full Name via DM on Jakarta Smart City social media @jsclab.
Jakarta Health Office is preparing two dedicated lines of queues at health facilities; for JAKI registrants and residents who come directly to the location. This was aimed to shorten the time and queue in vaccination sites.
No need. You can follow the original/predetermined schedule.

Covid-19 Vaccine

A vaccine is a biological product containing antigens in the form of parts of microorganisms or substances they produce that have been processed in such a way to make them safe and provide active immunity against certain diseases.
No. The Pfizer vaccine can be used by residents with Jakarta ID cards who are domiciled in Jakarta and aged 12 years and over, whether pregnant or not. Meanwhile, the Moderna vaccine can be used by residents with Jakarta ID cards who are domiciled whether in DKI or non-DKI, aged 18 years and over, whether pregnant or not.
Vaccination is a process in the body, where a person becomes immune or protected from a disease so that if one day they are exposed to the disease, they will not get sick or only experience minor illness, usually by giving vaccines.
Vaccines are not medicines. They help the formation of specific immunity in the body to avoid contracting or possibly becoming seriously ill. As long as there isn't a definitive medicine for Covid-19, the way to protect ourselves from the disease are only by getting a Covid-19 vaccine and strictly following health protocols (wear a mask, washing hands with soap, maintaining distance, avoiding the crowd, decreasing mobility, and avoiding to eat together).
As the benefits of other vaccines, the Covid-19 vaccine is useful for protecting the body to not fall ill due to Covid-19 by stimulating specific immunity in the body.
  1. Vaccines are biological products given to a person to protect from debilitating, even life-threatening diseases.
  2. Vaccines will stimulate the formation of immunity against certain diseases on someone's body.
  3. The body will remember the disease-carrying viruses or bacteria, recognize it and know how to fight it.
  • Vaccines that are mass-produced are already going through a long process and must meet the main requirements, namely: Safe, Effective, Stable and Efficient in terms of cost.
  • The safety aspect of vaccines is ascertained through several stages of proper clinical trials and upholds the principles of science and health standards.
  • In essence, the government is not in a hurry in implementing vaccinations, and still prioritizing the aspects of safety, benefits, and the efficacy of vaccines.
  • The government only provides Covid-19 vaccines that are proven safe and passed the clinical trial, and have received Emergency Use of Authorization (EUA) from BPOM.

In general, the side effects that arise can vary. It usually light, temporary, not always present, and dependent on body condition. Mild side effects such as fever and muscle aches, or a rash at the injection site are normal but still need to be monitored. Through the complete stages of vaccine development and testing, the more severe side effects can be detected beforehand to be evaluated further. The benefits of the vaccine far outweigh the risk of getting sick from the refusal of vaccination.

If there is an Adverse Event Following Immunization (AEFI) incident, it will be handled by The National Committee for the Assessment and Prevention of AEFI as well as committees in each region to monitor and treat AEFI.

People who get notifications through the Short Message Service (SMS) broadcast must participate in the Covid-19 vaccination.

Vaccination is not only aimed at breaking the chain of disease transmission and stop the plague only, but also in the long term to eliminate or even eradicate the disease itself.

Indonesia has a long history of controlling infectious diseases by vaccination or immunization. Indonesia also contributed to the prevention of disease in the world through vaccination. For example, since the first immunization against smallpox carried out in 1956, it was successfuly eradicated worldwide in 1974 before immunization officialy stopped in 1980. Same with polio. Since immunization against polio was first declared in 1972, Indonesia achieved polio-free in 2014.

Currently, the world, including Indonesia, is in the process of polio eradication targeted by 2023. Another example is the intensive efforts to administer tetanus immunization (Tetanus Toxoid) for pregnant women, which made Indonesia finally achieve tetanus elimination status for maternal and neonatal cases in 2016.

Vaccination aims to provide specific immunity against a certain disease so that if one day they exposed to the disease then that person will not be sick or have only mild illness. Sure, if someone doesn't undergo vaccination then he or she will not have specific immunity to the disease which can be prevented by participating in the vaccination. If the vaccination coverage is high and evenly distributed in an area, it will form a herd immunity. The immunity of this group is what could cause cross-protection, whereby the child remains healthy even if not immunized because other children in the neighborhood have already received complete immunization so that children who are not immunized get protection benefits through herd immunity arising from coverage immunization level earlier. Children who are not immunized are protected by people around them who are immune to certain diseases so the risk of contracting the disease from the people around them becomes small. This shows that immunization with high and even coverage is very important. However, if one day the child leaves the high overage area, The child will basically be at risk for contracting the disease because he or she does not yet have the specific immunity that comes from immunization

Jakarta Covid-19 Vaccination

The vaccination targets for DKI Jakarta Province are all healthy Indonesian citizens (WNI), aged 12 years and over. For the Pfizer and Moderna vaccines, the target of vaccination is Jakarta residents who have a DKI Jakarta ID card or a Certificate of Domicile in Jakarta.
No. You only need to bring your ID card or photocopy of Family Register (for age 12-17), a printed vaccination card, and a printed control card.
No. Recovered patients of Covid-19 with mild symptoms can get vaccinated 1 month after being declared recovered. However, Covid-19 survivors with severe symptoms need to wait 3 months after recovering to be vaccinated.
So far, the 3rd dose or booster vaccine is only given to health workers.
The vaccination of a complete 2-dose Covid-19 for pregnant women is given before the Td vaccination. Td vaccination is carried out at least 1 month after pregnant women get the second dose of Covid-19 vaccine.
The second dose of AstraZeneca vaccine will be given after giving birth or can be given during pregnancy with a written recommendation from the obstetrician.
Pregnant women are recommended to be vaccinated against Covid-19 immediately during 12 weeks of pregnancy to term
Yes. Vaccination for recovered patients of Covid-19 is given after 1 month (for mild symptoms) or 3 months (for severe symptoms) of being tested negative for Covid-19.

Health workers who get vaccinated:

  • Doctor
  • Nurse
  • Midwife
  • Other health workers (pharmacy, nutrition, public health, etc.)
  • Health worker assistant
  • Supporting staff
  • Co-assistant
  • TNI / POLRI

Vaccination is carried out in 4 stages by considering availability and time of arrival. The stages for the Covid-19 vaccination are as follow:

1. Phase 1 (from January to April 2021)

The targets of the Covid-19 phase 1 vaccination are health workers, health assistant personnel, support staff, and students who are currently undergoing medical professional education working in Health Service Facilities.

2. Phase 2 (from January to April 2021)

The targets for the COVID19 vaccination phase 2 are:

a. Public service officers, including from Indonesian National Armed Forces / Indonesian National Police, legal apparatus, and other public service officers which include officials at airports/ports/stations/terminals, banks, state electricity companies, and local water companies, as well as other officers who are directly involved in providing services to the community.

b. Elderly group (≥ 60 years).

3. Phase 3 (from April 2021 to March 2022)

The target of Covid-19 phase 3 vaccination is vulnerable people from the aspect of geospatial, social, and economic.

4. Stage 4 (from April 2021 to March 2022)

The target of vaccination for stage 4 is the community and other economic actors with a cluster approach according to vaccine availability.

The staging and determining of priority groups for vaccine recipients is carried out according to the Roadmap of the WHO Strategic Advisory Group of Experts on Immunization (SAGE) as well as studies from the National Immunization Expert Advisory Committee (Indonesian Technical Advisory Group).

The Covid-19 vaccination is carried out in stages according to the schedule set by the Ministry of Health after the vaccine is licensed by BPOM in the form of Emergency Use of Authorization (EUA).

- Indonesian ID Card/Family Card for 12-17 year olds

- Print a control card if you register through JAKI or corona.jakarta.go.id

- DKI Jakarta ID card or Domicile Certificate from RT (Only for Pfizer and Moderna vaccine types)

- Bring a letter of recommendation from a doctor for pregnant women, breastfeeding women, patients of immunocompromised conditions such as autoimmune, severe comorbidities, chronic diseases, and other immunological disorders (Only for Pfizer and Moderna vaccine types)

If the health facility rejected you for medical reasons, the vaccination cannot be continued. However, if the health facility does not accept JAKI applicants, please report via email to [email protected] or DM on Facebook or Twitter @DKIJakarta with the format:

Full name:

ID card number:

Phone number:

Health Facility Location:

Vaccination Date:

The vaccination timeline is according to the stages of the central government. On January 13, 2021, the first vaccine injection was given to the President at the Merdeka Palace. Vaccination for public in DKI Jakarta started since January 14, 2021.
Each type of vaccine available in Jakarta has its own target recipients, adjusted to criteria such as health conditions, pregnant/not pregnant conditions, and so on. Check this page to find out which type of vaccine you will get.
Covid-19 vaccination is administered by a doctor and qualified nurse or midwife.

Vaccines are given only to those who are 12 years old and older, healthy, own an ID Card/Family Register, and not tested positive for Covid-19 at the moment. Patients of commorbid, autoimmunes, or those who undergo immunosupresant therapy must have a doctor's recommendation letter to get vaccinated.

There are several individual criteria or groups that should not be immunized against Covid-19:

a. People who are sick

People who are sick, should not be vaccinated. If a participant is sick, they must recover before the vaccination.

b. Recovered patients of Covid-19 who hasn't recovered more than 1 month (for mild symptoms) or 3 months (for severe symptoms). Vaccination for this group will be delayed for 3 months since recovery. Vaccinations will be carried out after the recovered patients passed the time.

Foreign Citizens (WNA) can participate in vaccination with the following criteria: Work as a teacher, lecturer, or education/supporting staff in schools and universities, both formal and non-formal; Elderly over 60 years; Living in a vulnerable RT/RW. All of the criteria above need to have a SKTT (Certificate of Residence) or an ID Card of a foreigner.

Note: Foreigners cannot register for the Covid-19 vaccination through JAKI.

Potential recipients of vaccination will have their temperature checked and must answer standard questions from health workers as a form of health status screening. Swab test is not required.
You can still get vaccinated. The vaccination in Jakarta is for residents with ID card throughout Indonesia, except for the Pfizer and AstraZeneca vaccines. You only need to bring your ID card or photocopy of family card (for age 12-17), printout of vaccination card, and printout of control card.
Nowadays, Covid-19 vaccine can be given to people aged 12 years old and older.

Vaccines does not make people 100% immune to Covid-19. However, it will reduce the impact if people do infected by Covid-19. For that reason, even though you have been vaccinated, we strongly recommends maintaining the health protocols.

All designated Puskesmas and some hospitals that has been tasked to anticipate the phase 1 for health personnel. Hospitals and clinics for the TNI POLRI ranks have also been registered.

The Health Office, Sudinkes, Puskesmas, and vaccinator facilities that have been registered in the P-Care (Primary Care) have the readiness to store vaccines in the form of a cold room for the Health Office, cold chain for the Sudinkes and Puskesmas. The storage is according to WHO standards at 2-8 °C, calibrated and temperature monitored. Vaccine storage management is also strictly enforced by officers, to ensure the vaccine stability, starting from the factory, vaccine storage installation, until the vaccine is administered by the vaccinator into the target.

The DKI Jakarta Health Office together with KOMDA PP KIPI (Regional Committee for the Prevention and Management of Adverse Event Following Immunization) have prepared a team that will monitor the impact of post-vaccination at every administrative level. The DKI Jakarta Health Office has also established 21 KIPI referral hospitals for Covid-19 vaccination. The Governor's Decree regarding the provincial and regional KOMDA KIPI is still in the process.

If the health facility rejected you for medical reasons, the vaccination cannot be continued. However, if the health facility does not accept JAKI applicants, please report via email to [email protected] or DM on Facebook or Twitter @DKIJakarta with the format:


Full name:

ID card number:

Phone number:

Health Facility Location:

Vaccination Date:

Basic Information of COVID-19

Coronavirus Disease 2019 or Covid-19 is a new illness that can cause lung inflammations and respiratory problems. The disease is caused by the Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2). Clinical symptoms vary from ones similar to the common cold (coughs, runny nose, sore throat, sore muscles, headaches) to severe complications (pneumonia and sepsis) or does not show any symptoms at all (asymptomatic).

People with Covid-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have Covid-19:

-Fever or chills

-Cough

-Shortness of breath or difficulty breathing

-Fatigue

-Muscle or body aches

-Headache

-New loss of taste or smell

-Sore throat

-Congestion or runny nose

-Nausea or vomiting

-Diarrhea

If there are people who, within 14 days before the symptoms appear, have traveled to an infected area or have treated/had close contact with a Covid-19 suspect or patient, then that person will be examined through further laboratory examinations to confirm the diagnosis.

If the aforementioned symptoms are present AND you have traveled to a Covid-19 infected country or was exposed to a Covid-19 positive patient, contact the Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone call, 081 112 112 112 or 081 388 376 955 via WhatsApp to receive further instructions.

According to KMK No. HK.01.07-MENKES-413-2020 concerning Guidelines for the Prevention and Control of COVID-19, which is meant by Suspect, Probable, and Confirmed Cases are as follows:

Suspect case

Someone who has one of the following criteria:

a. People with acute respiratory infections (ARI)* AND in the last 14 days before symptoms appear have a history of travel or living in a country/region of Indonesia who reports local transmission**.

b. People with one of the symptoms/signs of ARI* AND in the last 14 days before the symptoms appear have a history of contact with a confirmed/probable case of Covid-19. People with severe ARI/pneumonia who need hospitalization AND no other cause based on a convincing clinical description.

The term Patient Under Supervision (PDP) is re-introduced as a Suspect case.

Probable Case

Suspected cases with severe ARI/ARDS/died with a convincing clinical description of Covid-19 AND no results of RT-PCR laboratory examination.

Confirmed Case

Someone who tested positive for Covid-19 proven by RT-PCR laboratory examination. There are 2 types of Confirmed case:

a. A case confirmed with symptoms (symptomatic)

b. A case that confirmed without symptoms (asymptomatic)

Information:

*ARI is fever (≥38oC) or a history of fever; and accompanied by one of the symptoms/signs of respiratory disease such as: coughing/shortness of breath/sore throat/runny nose/mild to severe pneumonia.

** Local transmission is the country/region with a confirmed case whose source of transmission originates from the region reporting the case. Local transmission country is a country included in the classification of cluster cases and community transmission, for a complete list, please visit

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports

Local transmission areas in Indonesia which can be seen on https://infinemerging.kemkes.go.id.

Requirements for Jakarta resident:
  1. Statement Letter from RT (neighborhood leader) and RW (hamlet leader) explaining official travel activities
  2. Health statement letter (stamped)
  3. Certificate of
    - official letter of travel out of Jabodetabel (for a one-time trip)
    - certificate of work for a worker whose workplace is outside Jabodetabel (for multiple trips)
    - certificate of having a business outside Jabodetabek known by the authorized official (for multiple trips)
  4. Colored passport photo
  5. Copy of ID Card

Requirements for a non-Jabodetabek resident:
  1. Statement Letter from RT (neighborhood leader) and RW (hamlet leader) explaining official travel activities
  2. Health statement letter (stamped)
  3. Certificate of work for a worker whose workplace is in Jakarta (for multiple trips)
  4. Letter of Assignment/Invitation from the institution/workplace in Jakarta
  5. Letter of guarantee (stamped) from a family member or workplace in Jakarta Province which is known by the neighborhood leader (Ketua RT) (for a one-time trip)
  6. For an emergency trip, attach a certificate of domicile of residence from the urban village (kelurahan) in Jakarta
  7. Color passport photo
  8. Copy of ID Card

Direct registration at health facilities:

- Bring your ID card and fill in your personal data directly at the vaccination location.

Registration via JAKI or this page:

- Choose the available vaccination schedule and location

- Complete personal data and health status correctly

- Print the vaccination card and control cards

- Visit the vaccination location by bringing your ID card/family card for people aged 12-17 years old, printout of vaccination card, and printout of control card.

According to KMK No. HK.01.07-MENKES-413-2020 concerning the Guidelines for the Prevention and Control of COVID-19, which is meant by Close Contact is as follows:

People who have a history of contact with probable or confirmed case of Covid-19. This includes:

a. Face to face/close contact with a probable case or confirmed case within a radius of 1 meter and within a period of 15 minutes or more.

b. Direct physical touch with probable or confirmed cases (such as shaking hands, holding hands, etc.).

c. People who provide direct treatment for probable or confirmed cases without using a standardized PPE.

d. Other situations that indicate contact are based on local risk assessments determined by the local epidemiological investigation team.

In probable or confirmed cases with symptoms, to find close contact the contact period is calculated from 2 days before symptoms appear and up to 14 days after symptoms appear.

In case of asymptomatic confirmation, to find close contact the contact period is calculated from 2 days before and 14 days after the date of collection of the confirmed case specimen.

Covid-19 vaccination services are carried out at owned Health Service Facilities Central Government, Provincial Government, Regency / City Government or owned by the public / private sector that meet the requirements, including:

1. Puskesmas, Puskesmas Pembantu

2. Clinic

3. Hospital and / or

4. Health Service Unit at the Port Health Office (KKP)

5. Center of Collaboration Vaccination

6. Vaccine Cars

According to KMK No. HK.01.07-MENKES-413-2020 concerning the Guidelines for the Prevention and Control of Covid-19, which is meant by Traveler, Discarded, Completed Isolation, and Death are as follows:

Traveler

Someone who traveled from within the country (domestic) and abroad in the last 14 days.

Discarded

Discarded if it meets one of the following criteria:

a. A suspect case with 2 times negative RT-PCR examination results for 2 consecutive days within an interval of > 24 hours.

b. A close contact case who has completed the 14 days quarantine period.

Finish Isolation

Finish isolation is if someone meet one of the following criterias:

a. Asymptomatic confirmation cases without RT-PCR follow-up with 10 days of independent isolation since the confirmation of the diagnostic specimen was taken.

b. Probable/confirmed cases with symptoms (symptomatic) that did not undergo RT-PCR follow-up were counted 10 days from the date of onset plus at least 3 days after they no longer showing symptoms of fever and respiratory problems.

c. Probable cases/cases of symptomatic (confirmation of) symptomatic who received a negative RT-PCR follow-up 1 times, plus at least 3 days after no longer showing symptoms of fever and respiratory problems.

Death

Dead of Covid-19 for surveillance purposes is a confirmed/probable case of Covid-19 who died.

Like other respiratory ailments, COVID-19 can cause mild symptoms, including colds, sore throat, cough, and fever. About 80% of cases can recover without the need for specialized care. About 1 out of every 6 people may suffer severe pain, such as pneumonia or shortness of breath, which usually occurs gradually. Although the death rate is still quite low, older people as well as people with preexisting medical conditions (such as diabetes, high blood pressure, and heart disease) tend to be more vulnerable to more severe complications. People who have a fever, cough, and have shortness of breath should immediately get medical help.

It is still uncertain how long COVID-19 can stay on the surface of an object. However, preliminary studies show that COVID-19 can last for several hours, depending on the type of surface, temperature, or humidity of the environment.

But a simple disinfectant can kill the virus so that it is impossible to infect people. And getting used to washing hands with soap and water, or alcohol-based hand rubs, and avoiding touching your eyes, mouth, or nose are more effective in protecting yourself.

It is not a problem if you don't have a DKI Jakarta ID card. Residents with non-DKI Jakarta ID cards can be vaccinated only by bringing their ID card or photocopy of family card (for age 12-17 years), print out of vaccination card, and print out of control card.
If there is such case, send your report to the Department of Social Services via JAKI or Jakarta Government's CRM reporting channels (including social media platforms @DKIJakarta)
SARS is a coronavirus that was identified in 2003 and belonged to the same family of COVID-19 but has different types of viruses. The symptoms are similar to COVID-19, but SARS symptoms are more severe. SARS is more deadly but not more infectious than COVID-19.
The vaccination registration service will continue to be opened until all residents of DKI Jakarta are vaccinated.
One of the requirements for vaccination recipients are healthy. For those who are sick, they can get vaccinated after recover.
You cannot change the schedule before the implementation of the schedule that has been selected, because when the registrant chooses a schedule at JAKI the data will be sent to PCare and health facilities to be entered into the system. However, you can re-register yourself a day after the previously scheduled date. 
Each health facility has a different daily quota. It is very likely that the public health facility has run out of its daily quota or has not opened registration through JAKI. Please select another day or time. Before registering for a vaccination, it is highly recommended for you to check the vaccination quota on this page.

COVID-19 Transmission

A person can get infected from the carrier of coronavirus or a person who has tested positive for COVID-19. This disease can spread through small droplets from the nose or mouth when coughing or sneezing. The droplet then falls on the surrounding objects. If someone touches an object that has been contaminated with the droplet, then touches their eyes, nose, or mouth, then that person can be infected with COVID-19. Or someone could get infected by accidentally inhaling droplets from the infected person. Therefore, it is crucial to wear a mask and keep a safe distance of about one meter from others.

To this day, experts are still conducting investigations to determine the source of the virus, its type of exposure, and its transmission. Make sure to keep yourself updated with current and accurate sources of information on the development of the disease.

People who live or travel in areas with confirmed transmission of COVID-19 are very likely to be infected. Those infected are people who, within 14 days before symptoms appear, had a travel history to an infected country or who have been in close contact with family members, coworkers, or medical personnel who treat patients before they know they are infected with COVID-19.

Health care workers who treat patients with COVID-19 are at higher risk and must consistently protect themselves with appropriate infection prevention and control procedures.

There is no age limit on people who can be infected by this coronavirus (COVID-19). But older people and people with pre-existing medical conditions (such as asthma, diabetes, heart disease, or high blood pressure) tend to be more vulnerable to severe complications.

The transmission of this disease is mainly through small droplets released when a person coughs or sneezes. 

Many people with Covid-19 only experience mild symptoms such as mild coughing, and even barely suffer from any pain, which may occur in the early stages of the disease. Until now, experts are continuing to investigate to determine the transmission period or incubation period of Covid-19. Make sure to keep yourself updated with current and accurate sources of information on the development of the disease.

According to WHO, droplets, which are generally considered to be particles <5μm in diameter, can remain in the air for long periods of time and be transmitted to others over distances greater than 1 m. In the context of Covid-19, airborne transmission may be possible in specific circumstances and settings in which procedures or support treatments that generate aerosols are performed; i.e., bronchoscopy, turning the patient to the prone position, disconnecting the patient from the ventilator, and more.
At present, no evidence proves pets such as dogs or cats can get infected with COVID-19. However, it is better to always wash your hands with soap and water after contact with pets. This habit can protect you against various common bacteria such as E.coli and Salmonella, which can move between pets and humans.
Vaccines to reduce the risk of getting infected by Covid-19 are now available. Indonesia uses Sinovac, AstraZeneca, Pfizer, and Moderna for mass vaccination program.
Please do a self-assessment test in JakCLM on the JAKI app. If symptoms appear, immediately call Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.
Make sure your friend or neighbor is performing self-isolation or call Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.
People who receive packages are not at risk of getting the COVID-19. From what we know of previously identified coronaviruses, this type of virus does not last long on inanimate objects, such as letters or packages.
At present, there is no evidence that food could transmit the coronaviruses that cause COVID-19. Viruses such as coronavirus cannot live long outside the human body.
The time between infection and the first symptoms is called the incubation period. Currently, the incubation period for COVID-19 is estimated to be between 1-14 days, and this estimate can change at any time according to case development.

The test for coronavirus in Jakarta Government-owned health facilities can only be done if there is a high probability that you have the disease.

For example if:

-You have close contact with someone who is positive Covid-19

-You traveled to a country or region with a high risk of Covid-19 in the last 14 days

In this case, you should call Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.

You are not advised to leave your home unless it is an absolute emergency. If you experience symptoms such as fever/cough/cold/sore throat or shortness of breath while outside the home, return to your home immediately, isolate yourself, and call Jakarta Provincial Department of Health's COVID-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.

If you become a suspect of COVID-19, Jakarta's COVID-19 Response Team will take several samples to be tested, for example:

  • Mucus from the nose, throat, or lungs; and/or
  • blood

You will also be isolated from other people until the test confirms whether you are negative or positive for COVID-19.

Prevents COVID-19 Transmission

As of now, there is no vaccine to prevent transmission of Covid-19, but you can take some precautionary measures, for example:

A. Maintaining health and fitness to improve your immune system.

B. Use a mask to cover your mouth and nose when you are outside the home.

C. Keep a minimum 1,5 meter physical distance with other people.

D. Washing hands using soap and running water or using 70-80% alcohol-based hand rub according to the steps of proper handwashing. Washing your hands thoroughly is easy and inexpensive. And, most of the diseases caused by viruses and bacteria are carried by the hands. Therefore, maintaining hand hygiene is very important.

E. When coughing and sneezing, try to keep your surroundings from being infected. Cover your nose and mouth with a tissue or creases of the inner elbows (not with your palms) and use a mask.

F.  Avoid contact with other people or travel to public places.

G. Avoid touching the eyes, nose, and mouth. Hands touch many things that can be contaminated with viruses. If we touch the eyes, nose, and mouth with contaminated hands, the virus can easily enter our body.

H. Dispose of used paper towels and masks properly in the trash, then wash your hands.

I.  Postpone your trip to the area/country where the Covid-19 case has been found.

J. Avoid leaving your home unless it is an absolute emergency.

K. Always monitor the progress of Covid-19 from official and accurate sources. Follow the directions and information from the health center and the local Health Department. Information from the right sources can help protect you from the transmission and spread of this disease.

Yes. Although, it is better to use cloth masks (3 layers) as surgical masks are in short supply and are needed by medical personnel.
Yes. You have to wear a mask at all times when leaving your home. It is better to use cloth masks (3 layers) as surgical masks are in short supply and are needed by medical personnel.
You are advised to stay cautious and follow government instructions. Stay home and stay calm. Do your activities and work from your home. Seek out trustworthy and accurate information on the developments around COVID-19 to stay informed on the situation in your area and take appropriate preventive measures.
No. Antibiotics only work to fight bacteria, not viruses. Because COVID-19 is caused by a virus, antibiotics cannot be used as a means of prevention or treatment. However, if you are hospitalized and diagnosed with COVID-19, you may be given antibiotics, because often there are secondary infections caused by bacteria.
Body temperature scanners are considered useful in detecting people with high temperatures that can be caused by a coronavirus. However, this tool cannot identify people who have been infected with COVID-19 but without high-temperature symptoms.

People with COVID-19 and influenza will experience the same respiratory tract symptoms, such as fever, cough, and runny nose. Although the symptoms are the same, the causes of the virus are different, so it is difficult for us to identify each of these diseases.

Accurate medical examination with laboratory examination reference is needed to confirm whether someone is infected with COVID-19. For anyone who has a fever, cough, and shortness of breath, we encourage you to seek treatment immediately. Notify health workers about your travel history to an affected country/area in the last 14 days before symptoms appear, or if you have been in close contact with someone who is suffering symptoms of respiratory tract infections.

COVID-19 Cases

WHO has been closely monitoring the current situation and regularly publishes information about this disease. For more information about this disease, please visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019 or https://infeksiemerging.kemkes.go.id/category/situasi-infection-emerging/info-corona-virus
You can see information about Covid-19 cases in Indonesia on the portal of the Ministry of Health of the Republic of Indonesia at https://infinemerging.kemkes.go.id/ or at corona.jakarta.go.id/data for Covid-19 cases in Jakarta.
The development situation of COVID-19 in Indonesia can be monitored through the website https://infeksiemerging.kemkes.go.id or https://corona.jakarta.go.id/data for developments in Jakarta.
For the current condition, a person can not yet be given a COVID-19 statement letter, because we never know whether they have been in contact with someone with COVID-19.

Since March 5, 2020, Indonesia has imposed restrictions on travel to China in the form of temporary suspension of flights to and from China.
On March 5, 2020, Indonesia also imposed a ban on transit or entry into Indonesia for travelers who within 14 days previously came from the following regions:

  • Iran: Tehran, Qom, Gilan
  • Italy: Territories of Lombardi, Veneto, Emilia Romagna, Marche, and Piedmont
  • South Korea: Daegu City and Gyeongsangbuk-do Province.

Information about the IEC media or the situation of the development of COVID-19 is available on:

Hello Kemenkes: 1500567
Emergency Operation Center (EOC) Hotline: 119 or (021) 521 0411 or 0812 1212 3119

Twitter: @KemenkesRI
Facebook: @KementerianKesehatanRI
Instagram: @kemenkes_ri
Website: www.who.int, www.infeksiemerging.kemkes.go.id, www.sehatnegeriku.kemkes.go.id

Social Cash Transfer (BST)

Social Cash Transfer Program or BST is social assistance provided to communities affected by COVID-19 in the form of cash money to help the citizens to meet basic needs.
BST recipients are families who receive basic foodstuff social assistance in 2020 as a result of updating and matching data from the Department of Population and Civil Registration of Jakarta Province. BST recipients do not include recipients of the Family Hope Program Social Assistance (PKH) and recipients of Non-Cash Food Assistance (BPNT).
  1. The recipient not responding to the first, second, third, and fourth invitation, with the latter is given for recipient who encounter troubled distribution on 24-25 May, 2021;
  2. Duplicate Identity Number;
  3. Move out from Jakarta;
  4. Family head dies without a designated heir.
  • Central Government BST is a social assistance sourced from the State Budget of the Ministry of Social Affairs of the Republic of Indonesia and is distributed by the Central Government through PT Pos Indonesia (Persero).
  • The Jakarta BST is social assistance from the Provincial Government of Jakarta which sourced from the Regional Budget (APBD) and is distributed to the accounts of BST recipients through Bank DKI.
BST will be given in the amount of IDR 300,000/family/month which will be distributed per month for 4 months.
BST funds can be withdrawn in cash through an ATM and can be spent anywhere according to the BST allotment.
Yes, there is no minimum balance.
There are no administration fees. BST recipients are advised not to close their accounts after the BST program is finished and make the BST account as their savings.
BST recipients need to bring distribution invitations, KTP, and KK (original and photocopy)
Yes, as long as it's aligned with the terms that have been conveyed through the Savings Card distribution invitation. If the BST recipient is represented by the Agent of the Power of Attorney, then: Power of Attorney (listed in the KK) Requirements: - Power of Attorney from BST recipient - KTP and KK of the Proxy and the Beneficiary (original and photocopy) Power of Attorney (unlisted in the KK, example: Uncle, Aunt, Grandma) Requirements: - Letter of Introduction from the Head of the Sub-District Social Unit - KTP and KK of the Agent and the Beneficiary (original and photocopy)
The Jakarta Provincial Government BST distribution schedule will be informed by the Jakarta Department of Social through the Head of the Sub-District Social Unit and the Collector and Social Assistance Officers (Pendamsos) in their respective Kelurahan/Sub-District.
  • Jakarta Provincial Government BST distribution locations are spread over 160 location points in the area stated in the invitation that was sent to BST recipients.
  • Central Government BST will be distributed to the homes of each Central Government BST recipient by PT Pos Indonesia.
BST recipients will be invited back at the 2nd to 3rd invitations which are carried out after the first distribution is completed in 5 regions and Kepulauan Seribu.

a. The recipient may authorize the withdrawal of the Savings Card to a family that is still in one KK or different KK by bringing the requirements as stated in the Invitation Letter; or

b. recipients can report to the Head of The Social Unit at the District Office to reschedule the Savings Card collection.

  • If the ATM card is lost, the BST recipient can block it first by contacting the Bank DKI call center at (021) 1500351.
  • - The recipients should submit an Affidavit of Loss from the local Police Office then make a report on the application for a new ATM Card or Savings Card at the nearest Bank DKI Office.
BST recipients can come to the nearest Bank DKI Office to reset the ATM PIN.
Questions and complaints can be submitted through the Jakarta Department of Social call center at (021) 426 5115 or 0821-1142-0717 (specifically for WhatsApp chat) on weekdays (Monday-Friday) 08.00-17.00.
You can report it to the Jakarta Department of Social call center at (021) 426 5115 or 0821-1142-0717 (specifically for WhatsApp chat) on weekdays (Monday-Friday) 08.00-17.00.
Currently there is no policy regarding the registraion for the 2021 BST recipients. For residents who feel they are eligible but have not registered, can register themselves through the Integrated Social Welfare Data (DTKS) registration mechanism. The schedule and DTKS requirements can be obtained through the Social Assistance Officer at the local Kelurahan Office and/or the Head of the Social Implementation Unit at the local District Office.
BST funds will be transferred directly to each recipients' account in the second week of March 2021 due to the data updating process carried out by regional officials.
BST recipient has deceased, moved out of Jakarta, changed his/her marital status, becomes economically capable/incapable, receives PKH/BPNT and has regular income.
Data changes are made based on the neighbourhood/hamlet proposals through Sub-district Deliberative Forum (Forum Musyawarah Kelurahan) which was held in February 2021.

Several assessments for Beneficiary Families (KPM) who cannot continue to receive BST COVID-19 in 2021:

a. Misuse of BST cards

b. Changes in the results of sub-district deliberative forum and field verification by regional officials.

c. Duplication with PKH and BPNT social assistance recipients.

d. Recipients have moved out/passed away/are no longer listed in the DTKS.

e. Recipients have steady income.

It is due to the evaluation from BST phase 1. Based on the sub-district deliberative forum, there were residents who are still feasible and met the criteria for receiving BST.
New recipients will still receive BST in March 2021. The scheduling invitations regarding BST cards distribution will be sent by Bank DKI to the recipients.
Jakarta Provincial Government, through Bank DKI, has invited the recipients back for the BST cards distribution through the predetermined invitation schedule.
The third phase of BST disbursement will take place at the end of March 2021.
It refers to the latest data on the results of sub-district deliberative forum done in February 2021.

Social Cash Transfer (BST) Phase 5 and 6

As many as 1,007,379 families are now listed as recipients for the current phase of the BST Program. There is a decrease of 31,687 families due to failed distribution throughout the previous four phases.
BST for phase 5 and 6 will be given in the amount of IDR 300,000 for each May and June 2021, which will be disbursed in the month of July 2021. It means the total of BST fund that will be distributed to each family for the period of two months is IDR 600,000/family.
The distribution of BST fund will begin on the third week of July 2021, transferred directly to the bank account of BST recipients
Your fund will still be in your account and it will not be returned to the regional treasury. You can withdraw the fund any time to avoid long queue at the ATM.
There will be no deduction to your fund. You will receive IDR 300.000 which will be transferred directly to your account.
If you included in the category of "phase 1 replacement", you will receive the fund for BST phase 5 and 6. In all, recipients within this category are eligible to receive BST fund from phase 2 to phase 6.

Covid-19 PSBB Social Aid

The Covid-19 PSBB Social Aid Program is a social assistance program for citizens/ communities in Jakarta Province who are vulnerable to being affected in fulfilling their basic needs during the implementation of the large-scale social restriction (PSBB). The fund of this program comes from the regional budget and/or national budget. This social aid is distributed in the form of staple food items and/or other direct assistance, the distribution mechanism is regulated according to the provisions.
The COVID-19 PSBB Social Aid Program aims to encourage all levels of society, especially for those affected in fulfilling their basic needs, to take part in implementing the PSBB in the effort to prevent the COVID-19 outbreak in DKI Jakarta Province.

The recipients of the COVID-19 PSBB Social Aid Program are targeted at 1.2 million poor and vulnerable families living in DKI Jakarta Province. Data includes:

  1. Existing Jakarta Social Aid Recipients (including cheap food, KJP, KLJ, disability and PKD children)
  2. Integrated Social Welfare Data from the Department of Social Affairs and Ministry of Social Affairs
  3. Data on workers affected by COVID-19 by the Manpower Office

The recipients of the COVID-19 social aid program are families as in point 3 plus families who earn less than Rp 5 million per month and experience one of the impacts below:

List of recipients of the COVID-19 PSBB Social Aid Program includes families who have:

  1. a reduction or lack of salary due to job termination;
  2. business closure/unable to sell goods; and
  3. revenue/turnover decreases dramatically due to the COVID-19 pandemic.
To find out the list of recipient names, residents can contact their local Head of Hamlet (Rukun Warga).
Families that have been registered as recipients of the COVID-19 PSBB Social Aid Program but have yet to receive assistance can report to the local Hamlet (RW) to fill the report form which will be followed up in accordance with the provisions.
  1. For families who live in Jakarta and meet the criteria (see no. 4), but their name is not registered, then they can immediately report to the local Hamlet (RW) to fill the application form for Social Assistance for the COVID-19 PSBB, and also must attach a letter of Job Termination (PHK) from the company for those who are laid off.
  2. For families who live in Jakarta and meet the criteria, but do not have an Identity Card of DKI Jakarta (KTP), they can immediately report to the local Hamlet (RW) to fill the application form for Social Assistance for the COVID-19 PSBB and must attach a letter of domicile from the local head of neighborhood (RT), and also must attach a letter of Job Termination (PHK) from the company for those who are laid off.
Families who feel that they do not meet the recipient's criteria but are registered as recipients of the COVID-19 PSBB Social Aid Program can report to the local Hamlet (RW) to be updated in the database, and to facilitate the return of aid in accordance with applicable regulations.

Each recipient family of the COVID-19 PSBB Social Aid Program will receive 1 (one) aid package containing food commodities, personal hygiene kits and masks that are tightly packed for hygiene. The composition of food commodities given attention to the fulfillment of the average daily calories. There is no cash assistance. The complete composition of the DKI Jakarta Province PSBB COVID-19 Social Assistance Package consists of:

  1. 5 kg rice (1 sack);
  2. Protein food ingredients (2 cans);
  3. Biscuits (2 packs);
  4. 0.9 liters of cooking oil (1 pack);
  5. Bar soap (2 pieces); and
  6. Cloth masks (2 pieces).
The distribution of the COVID-19 PSBB Social Aid is delivered to the address of the recipient's residence. The Head of Hamlet (Ketua RW) will verify the recipient data and send it directly to the door of the recipient's house with the protocol for applying physical distance.
The distribution of social aid programs is carried out on a scheduled basis. You can monitor the information through https://corona.jakarta.go.id/en/informasi-bantuan-sosial
The mechanism for distributing social aid has been arranged according to schedule to avoid crowds of residents. The distributed social aid is directly delivered to residents' houses. So that residents do not need to gather to take the aid, in order to minimize the potential transmission of COVID-19. The Mayor, Sub-District Head, Village Head and the Head of Hamlet (RW) will oversee the process of distributing social assistance and collaborate with the TNI and Polri in security and order, including disciplining the community in applying rules when outside the home (wearing masks and physical distancing) during this process until it is finished.
Questions, complaints or suspected deviations regarding the distribution of assistance to the Social Aid Program of the COVID-19 PSBB can be submitted through the Jakarta Social Service Office call center via telephone number: (021) 426 5115, cellular number 082 111 420 717 and 087 777 065 202, and 14 The DKI Jakarta Provincial Government's Official Complaints Channels that have been integrated with the Cepat Respon Masyarakat (CRM) with priority on online-based complaint services, namely: JAKI App (Jakarta Kini), Twitter account @DKIJakarta, Facebook account of the DKI Jakarta Provincial Government, Email: [email protected], Governor's Social Media Account, SMS 081 112 722 06, Jakarta.go.id Website, QLUE App, REPORT 1708.
In the process of organizing the COVID-19 PSBB Social Aid Program, the Provincial Government of DKI Jakarta has implemented a data collection mechanism (data collection, verification and data validation) in accordance with applicable regulations. Provision of public information related to the list of recipients of social assistance will follow the rules and mechanisms that apply in accordance with the mandate of RI Law No. 14 of 2008 concerning Public Information Openness. Information regarding the list of recipients of social assistance can be accessed by the public through a mechanism for requesting public information by excluding data related to the personal information of recipients of social assistance or other excluded information according to the Public Information Disclosure Act.
The COVID-19 PSBB Social Aid Program originates from the reallocation of the DKI Jakarta APBD budget.

The COVID-19 PSBB Social Aid Program is a program of the Jakarta Provincial Government whose form, schedule and mechanism of aid distribution have been mentioned in points 9, 10, and 11. The COVID-19 PSBB Social Aid Program is sourced from the Jakarta APBD and separate funding sources from the Social Assistance Program planned by the Central Government.

The Provincial Government of Jakarta supports the Social Assistance Program to be implemented by the Central Government so that it can be carried out effectively and reduce the burden on the poor and vulnerable people who live in the Jakarta area during the implementation of the large-scale social restriction (PSBB).

Large-scale Social Collaboration

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is a social collaboration program to help each other by bringing people together, whether the ones who want to give and people who need help, with the DKI Jakarta Provincial Government as the program facilitator.


LARGE-SCALE SOCIAL COLLABORATION (KSBB) is launched to coincide with the Holy Month of Ramadan. This program is expected to continue, particularly in overcoming the COVID-19 pandemic.


LARGE-SCALE SOCIAL COLLABORATION (KSBB) is facilitated through the https://corona.jakarta.go.id/en/ksbb page that can bring together donors and people in need, assisted by data and information of area condition affected by the COVID-19 pandemic. The DKI Jakarta Provincial Government also provides assistance and supervision in KSBB donations distribution.

In facing COVID-19, despite the implementation of Large-Scale Social Restrictions (PSBB) in DKI Jakarta, society still has a spirit of solidarity, especially in this Ramadan month. DKI Jakarta Provincial Government is present with the LARGE-SCALE SOCIAL COLLABORATION (KSBB) program to facilitate enthusiasm of the community to lessen the burden on residents who are directly or indirectly affected by the social impact of COVID-19 pandemic, particularly in food assistance.

Society as individuals, groups and institutions can join the program with these following guidelines:

  1. Go to https://corona.jakarta.go.id/en/ksbb site.
  2. Location map will be the first guide of area and criteria according to your donation plan; Area, number of households, criteria of location in need (RW, Orphanage, Nursing Home, Disability Home Care and Islamic Boarding Schools).
  3. Select the target area and click "Beri Bantuan" button. You will be asked to fill out the LARGE-SCALE SOCIAL COLLABORATION (KSBB) Commitment Distribution Form. Fill out the form according to your donation plan.
  4. Click submit, and your donation will be recorded in the system.
  5. You will receive contact of person in charge of the location selected. Contact the person in charge immediately in less than 48 hours and coordinate your donation distribution plan.
  6. Distribution for ready meal type of assistance must be delivered directly to location.
  7. If you have distributed the assistance, submit confirmation of assistance distribution to the system. This information becomes public that is reported regularly.

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is different from COVID-19 PSBB Social Assistance program and Social Assistance Program from Central Government which both are Government programs using the Central Government Budget related to COVID-19 handling.


LARGE-SCALE SOCIAL COLLABORATION (KSBB) is a platform for sharing from residents to other residents in need, utilizing data and information provided by DKI Provincial Government as the program facilitator.

The form of assistance is determined by each collaborator who wants to participate to help others. DKI Jakarta Provincial Government also provides a reference of priority assistance form for the Ramadan KSBB, namely:

  1. A Whole day Ready to eat Food Package (2 meals/day) Rp 45,000/person/day. Rice, Vegetables, Side dishes, Beverage, Takjil (for itfar/break the fast) or other similar form Assumption: 1 household @4 people.
  2. Basic Needs Package Rp 200,000/household/week. Rice 5 Kg, Cooking oil 2L, Wheat flour1 Kg, Condensed milk 1 can, Sugar 1 Kg, Tea and instant coffee, Sardines 1 can, Instant noodles 5 pcs, Margarine 200 Gr, Dates 500 Gr or other similar form.
  3. Lebaran Package Rp 85,000 (only once). Syrup 580 ml, Biscuit, Sugar, Tea, Nata De Coco or other similar form.
  4. THR Package Cash Rp 50.000/person or Rp 200.000/household (only once). Assumption: 1 household @4 people
Food assistance must be in good condition, hygienic and halal. For assistance in groceries or staple food form should consider the expiration period. Assistance must also be free from politics, race, and hoax information.
At present, LARGE-SCALE SOCIAL COLLABORATION (KSBB) program has a main focus on food assistance. But providing assistance in other forms can be a recommendation for the future. Updated Information of assistance form can be checked on the page, https://corona.jakarta.go.id/en/ksbb

The LARGE-SCALE SOCIAL COLLABORATION (KSBB) program is not only for Jakarta residents, but also for other people who live in Jakarta. In particular, the program is focused on target recipients:

1. RWs - Village Association

2. Islamic Boarding Schools

3. Orphanages/Child Care Social Institutions

4. Nursing Home

5. Disability Home Care

6. Other Potential Priority Locations

All information regarding the LARGE-SCALE SOCIAL COLLABORATION (KSBB) program is public and updated regularly on https://corona.jakarta.go.id/en/ksbb site. On this site, the community / institution can monitor activities and distribution of the assistance that they provided or received.
In LARGE-SCALE SOCIAL COLLABORATION (KSBB) program, people who want to distribute food assistance, simply select the target location of the KSBB within the RW, Islamic Boarding Schools, and other Home Care.

The distribution of assistance to residents in need will be coordinated by RT/RW in accordance with vulnerable community data, based on the social and economic criteria of the DKI Jakarta Provincial Government or related institutions. The data is dynamic and developing.
The data used by RT/RW to distribute assistance packages is the actual data of the people in need, even though they have received assistance from the DKI Jakarta Provincial Government. This data will be updated (can increase or decrease) periodically in accordance with the real conditions.
When distributing the assistance, the donors are expected to participate in supervising the activities with regard to COVID-19 protocol to ensure that the assistance is distributed properly. The distribution activities will be also accompanied by Kelurahan, Kecamatan, and Satpol PP.
The information of Large-Scale Social Collaboration (KSBB) is recorded and accessible by the donors (community / institution) as a form of accountability. If the assistance needed at the location is already accommodated, then the location becomes unavailable for the next assistance selection target.
The data presented is based on RW, Islamic Boarding Schools, and Home Care in Jakarta. Therefore, it is expected to provide a broad and comprehensive coverage, including various professions such as ride-sharing drivers and food stalls.

It is recommended to distribute donations to Aggregators that are in partnership in LARGE-SCALE SOCIAL COLLABORATION (KSBB) program namely, BAZNAS BAZIS, Aksi Cepat Tanggap, Palang Merah Indonesia, Rumah Zakat and Yayasan Dompet Dhuafa Republika. Your donation will be collected with the others and distributed by the Aggregator partner.


For more information about LARGE-SCALE SOCIAL COLLABORATION (KSBB) partners, you can visit https://corona.jakarta.go.id/en/ksbb.

The donations can be given through Aggregators that are in partnership in LARGE-SCALE SOCIAL COLLABORATION (KSBB) program namely, BAZNAS BAZIS, Aksi Cepat Tanggap, Palang Merah Indonesia, Rumah Zakat and Yayasan Dompet Dhuafa Republika. Your donation will be distributed to the target location by the Aggregator partner.

1. Palang Merah Indonesia

Bank DKI

account number: 101-03-08868-0

account name: PMI DKI Jakarta

CP: Erna Cahyani 081283335320

pmidkijakarta.or.id


2. Baznas DKI Jakarta

Bank BCA

account number: 03-53-04-8888

account name: Baznas Bazis DKI

CP: Ahmad Sholih 085216880310

baznasbazisdki.id


3. Yayasan Rumah Zakat

Bank DKI Syariah

account number: 701-70-07000-1

account name: Yayasan Rumah Zakat

CP: Nur Lutfiyana 085691910364

rumahzakat.org

4. Aksi Cepat Tanggap

Bank DKI Syariah

account number: 70-209-002-767

account name: Aksi Cepat Tanggap

CP: Panca Irawan 085262942208

act.id


5. Human Initiative

Bank Mandiri

account number: 129-000-5450-057

account name: PKPU

CP: Ferdiansyah 081321105551

human-initiative.org

6. Yayasan Dompet Dhuafa Republika

Bank DKI Syariah

account number: 708-0900-050

account name: Yayasan Dompet Dhuafa Republika

CP: Dian Mulyadi 08176033317

dompetdhuafa.org

The assistance is distributed to the specified location (confirmed by RW) or directly to the Home Care and Islamic Boarding Schools. The process must follow the PSBB protocol.

If the assistance is addressed to RW, then the local RT / RW will distribute the assistance package directly to the beneficiary's house with the COVID-19 protocol; accompanied by Lurah, Camat, Satpol PP, and representatives of donors. Thus, residents are not assembled to collect the package.
Communities can distribute the assistance independently, but it is advised to report the donation on LARGE-SCALE SOCIAL COLLABORATION (KSBB) website as the information about the type and location of donation can be recorded. In addition, the criteria of accuracy and effectiveness can be monitored earlier. 

To ask a question you can contact our Chat Center service on Whatsapp at these following number:


- Admin JDCN 1

+62 811 834 8899


- Admin JDCN 2

+62 811 96000 196


- Admin JDCN 3

+62 811 96000 197

The community can also monitor the program through the site of https://corona.jakarta.go.id/en/ksbb. Questions, complaints, or alleged violations regarding the distribution of assistances can be submitted through 14 official complaint channels of the DKI Jakarta Provincial Government that are integrated with Cepat Respon Masyarakat (CRM) with priority on online-based complaint services, namely:

a. JAKI Apps (Jakarta Terkini)

b. Twitter account @DKIJakarta

c. Facebook account Pemprov DKI Jakarta

d. Email: [email protected]

e. Governor's Social Media Account

f. SMS 08111272206

g. Website jakarta.go.id

h. QLUE Apps

i. LAPOR 1708

Self-Isolation Controlled Facility: Hotel for Asymptomatic Patients

Self-Isolation Controlled Facilities in the hotel category which are paid by the Jakarta Provincial Government are 

Hotel Ibis Senen

Address: Jl. Kramat Raya No. 100, Kwitang, Kota Jakarta Pusat 10420
Patient: asymptomatic   
Charge: Government  

Hotel Grand Asia Jakarta

Address: Jl. Bandengan Selatan No. 88 RT 1, Pejagalan, Kecamatan Penjaringan, Kota Jakarta Utara 14450
Patient: asymptomatic
Charge: Government

Hotel U Stay Mangga Besar

Alamat: Jl. Kartini Raya No 2 RT 16/RW 3, Mangga Besar, Kecamatan Sawah Besar, Kota Jakarta Pusat 10750
Patient: asymptomatic
Charge: Government 

Hotel Twin Plaza

Address: Jl. Tol S. Parman Kav. 93-94 RT 1/RW 8, Kota Bambu Utara, Kecamatan Palmerah, Kota Jakarta Barat 11420
Patient: asymptomatic
Charge: Government

Hotel Ibis Styles Jakarta Mangga Dua

Address: Jl. Gunung Sahari No. 1, Pademangan Barat, Jakarta, Kota Jakarta Utara 14420
Patient: asymptomatic
Charge: Government  

Self-Isolation Controlled Facilities which are available to be used are

Hotel Ciputra

Address: Jl Letjen S. Parman No. 11 RT 11/RW 1, Tanjung Duren Utara, Kecamatan Grogol Petamburan, Kota Jakarta Barat 11470
Patients: asymptomatic
Charge: charges apply

Hotel Pomelotel

Address: Jl Dukuh Patra No. 28, RT 11/RW 1, Menteng Dalam, Kecamatan Tebet, Kota Jakarta Selatan 12870
Patients: asymptomatic
Charge: charges apply

Hotel Oasis Amir

Address: Jl Senen Raya Blok A No. 135-137 RW 2, Senen, Kecamatan Senen, Kota Jakarta Pusat 10410
Patients: asymptomatic
Charge: charges apply

Hotel Ibis Bugdet Jakarta Daan Mogot

Address: Jl Daan Mogot No. 50 B, Wijaya Kusuma, Kota Jakarta Barat 11460
Patients: asymptomatic
Charge: charges apply

Oyo Kalisma Syariah

Address: Jl Ks. Tubun No. 15 - 17, RT 2/RW 1, Petamburan, Kecamatan Tanah Abang, Kota Jakarta Pusat 10260
Patients: asymptomatic
Charge: charges apply

Nite and Day Jakarta Bandegan

Address: Jl. Bandengan Sel. No.14, RT.6/RW.5, Pekojan, Kec. Tambora, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11240
Patients: asymptomatic
Charge: charges apply

Hotel Alia Matraman

Address: Jl. Matraman Raya No.224, RT.4/RW.6, Bali Mester, Kecamatan Jatinegara, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13310
Patients: asymptomatic
Charge: charges apply

Hotel Kalisma Syariah

Address: Jl. Ks. Tubun No.15 - 17, RT.2/RW.1, Petamburan, Kecamatan Tanah Abang, Jakarta, Daerah Khusus Ibukota Jakarta 10260
Patients: asymptomatic
Charge: charges apply

Ibis Jakarta Senen

Address: Jl. Kramat Raya No.100, RT.2/RW.9, Kwitang, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10420
Patients: asymptomatic
Charge: charges apply

Ibis Jakarta Harmoni

Address: Jl. Hayam Wuruk No.35, RT.14/RW.1, Kb. Klp., Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10120
Patients: asymptomatic
Charge: charges apply

Hotel Grand Asia

Address: Jl. Bandengan Sel. No.88, RT.1/RW.2, Pejagalan, Kec. Penjaringan, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14450
Patients: asymptomatic
Charge: charges apply

Wisma BSA (Barfo Sis Alkhairaat)

Address: Mampang Square Blok A-3 LT.4, Mampang Prapatan, Jakarta Selatan
Patients: asymptomatic
Charge: charges apply

Hotel Blue Sky Panduarta Jakarta

Address: Jl. Raden Saleh Raya No.12, RT.10/RW.1, Kenari, Kec. Senen, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10430
Patients: asymptomatic
Charge: charges apply

Hotel Mega Proklamasi

Address: Jl. Proklamasi No.42, RT.10/RW.2, Pegangsaan, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10320
Patients: asymptomatic
Charge: charges apply

Hotel Cemara

Address: Jl. KH. Wahid Hasyim No.69, RT.1/RW.4, Gondangdia, Kec. Menteng, Kota Jakarta Pusat 10350
Patients: asymptomatic
Charge: charges apply

Hotel Kaisar

Address: Jl. Duren Tiga Raya No.1, RT.1/RW.1, Pancoran, Kec. Pancoran, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12780
Patients: asymptomatic
Charge: charges apply

POP Hotel Kelapa Gading

Address: Jl. Boulevard Raya No.13, RT.13/RW.18, Klp. Gading Tim., Kec. Klp. Gading, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14240
Patients: asymptomatic
Charge: charges apply

Ibis Styles Jakarta Mangga Dua

Address: Jl. Gn. Sahari No.1, Pademangan Bar., Jakarta, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14420
Patients: asymptomatic
Charge: charges apply

Paid Self-Isolation Facilities for Citizens, Patients, and Families

Paid Self-Isolation Facilities are self-isolation facilities in the form of hotels or other places intended for people who are asymptomatic and tested positive for Covid-19, where people need to pay to self-isolate and receive treatment (self-funded).
The Paid Self-Isolation Facility is provided by the hotel managements as a form of initiative and contribution from the private sector in assisting the handling of the Covid-19 pandemic in the DKI Jakarta Province.
Basically, all people in the community can self-isolate at the Paid Self-Isolation Facility, but this facility is specifically provided for patients/asymptomatic people.

The characteristics of patients who can be treated are asymptomatic patients:

  • Covid-19 patients with positive Rapid Antigen (pending PCR confirmation results) or test positive with PCR test;
  • with/without controlled comorbidities according to screening results; 
  • oxygen levels in the blood >95%

Currently, there are 13 hotels that provides a Paid Self-Isolation Facility in Jakarta:

  1. Nite and Day Jakarta Bandengan
  2. Ibis Jakarta Senen Hotel
  3. Ibis Jakarta Harmoni Hotel
  4. Mega Anggrek Hotel and Convention
  5. Grand Asia Hotel
  6. Blue Sky Pandurata Jakarta
  7. Emperor Hotel
  8. Pop Hotel Kelapa Gading
  9. Ibis Style Jakarta Mangga Dua
  10. Alia Matraman Hotel
  11. Kalisma Syariah Hotel
  12. Mega Proklamasi Hotel
  13. Wisma BSA (Barfo Sis Alkhairaat)

*The list will be updated daily. To get the latest list, please visit this page.

Patients will receive the following facilities/services:

  • Room accommodation for self-isolation;
  • food services with healthy menus three times a day and snacks twice a day;
  • a minimum of 3 liters of mineral water is provided in the room every day; and
  • health monitoring and referral in case of worsening symptoms.
Patients can first contact the hotel according to the number listed on the website at corona.jakarta.go.id/en/ketersediaan-tempat-tidur-hotel to book a room and complete the required requirements.
As long as the patient is isolating in a Paid Self-Isolation Facility, family members are not allowed to visit the patient.
The cost of the self-isolation treatment package at the Paid Self-Isolation Facility varies greatly depending on the treatment package offered by the hotel.
The duration of isolation for asymptomatic patients is 10–14 days after a positive result on PCR swab test.
All information related to the handling of Covid-19 in the DKI Jakarta Province can be seen on the official site at corona.jakarta.go.id For information on the list of locations, capacities, and occupancy rates of the Paid Self-Isolation Facility, please visit this page.

Paid Self-Isolation Facilities for Hotel Management

Paid Self-Isolation Facilities are self-isolation facilities in the form of hotels or other places intended for people who are asymptomatic and tested positive for Covid-19, where people need to pay to self-isolate and receive treatment (self-funded).

The requirements for submitting through the Jakarta Provincial Government for hotel management who are interested and willing to provide a Paid Self-Isolation Facility are as follows:

1. Submit an application to the Jakarta Tourism and Creative Economy Agency (Disparekraf) by attaching the required documents, including

  • Application letter in which there is a statement of truth and validity of documents and data on paper stamped Rp10.000;
  • Identity of the applicant/person in charge (for Indonesian citizens: KTP, for foreigners: KITAS or photocopy of VISA/Passport);
  • Tourism Business Registration Certificate (TDUP);
  • Business Place Health Protocol;
  • Photo of business location/room layout;
  • Self-assessment form requesting a decree to establish a business for the provision of Paid Self-Isolation Facilities;
  • Integrity Pact;
  • Letter of recommendation as to the location of the Self-Isolation Facility issued by the Ministry of Health or other authorized agency (if any);
  • Have cooperation with health facilities in terms of health workers and referral facilities;
  • Have cooperation with third parties in terms of waste management;
  • Have a network of cooperation with the Covid-19 Task Force at the regional level;
  • An integrated post or room for the Covid-19 Task Force-
  • Have adequate food-management space with an HSP certificate. The format for all these documents is attached in the Decree of the Head of the Jakarta Tourism and Creative Economy Agency No. 426 of 2021.

2. All required documents and applications can be submitted via email to [email protected], with cc: [email protected]

3. The application will be followed up with an assessment of the health protocol and a field review by the Tourism and Creative Economy Agency (Disparekraf), Jakarta Health Department, and the Regional Disaster Management Agency (BPBD).

4. If improvements are needed according to the results of the field review, hotel management are require to submits improvements.

5. If it is appropriate, then the issuance of a Decision Letter (SK) will then be processed.

6. Hotel management will receive a brief on reporting through the prepared dashboard.

7. Hotel management will get access to the dashboard that has been prepared and MUST report the capacity and availability of beds to the Jakarta Provincial Government through the dashboard. With certain considerations, recommendations for the implementation of Paid Self-Isolation Facilities can be issued by the central government.

Hotel management should be able to provide some of the minimum facilities and services required below.

1. Minimum Service Standard

  • Healthy menu three times a day (not in form of buffet) and snacks twice a day;
  • adequate food processing space;
  • cleaning equipment in the corridor area;
  • a triage room with adequate equipment;
  • a health clinic/a collaboration agreement with the clinic for monitoring the daily condition of the facility occupants;
  • health and support staff;
  • cooperation network with the Covid-19 Task Force;
  • cooperation in the treatment of toxic waste with third parties;
  • self-isolation room area with adequate facilities;
  • isolation/patient flow from arrival to discharge.

2. Minimum Standards for Self-Isolation Rooms

  • En suite bathroom;
  • good and comfortable air circulation and natural lighting;
  • bed;
  • closed trash cans with a yellow plastic bag for toxic/hazardous waste;
  • regulations for isolated patients;
  • disinfect the room after the patient has finished isolation.

3. Special Minimum Standard

  • Have a reception area for triage and epidemiological investigations;
  • a team that has been trained on disinfection;
  • mini-hospital;
  • personal protective equipment (PPE) for hotel staff according to standards;
  • food and beverage delivery is carried out by hotel staff to the front of the room;
  • the availability of an evacuation route if there are patients with worsening symptoms;
  • accommodation available for health and security personnel;
  • the temporary storage of medical and infectious waste is available before being transported to a medical waste treatment facility; and
  • hotel staff must be ensured that they are healthy, have no chronic illness, and have carried out PCR swab tests with negative Covid-19 results on a regular basis.

4. Service Monitoring

  • Patient isolation consent form;
  • regulations for isolated patients;
  • cleaning the patient area three times a day; and
  • service procedures and management of Paid Self-Isolation Facilities.

5. Monitoring of hotel management procedures and documents (registration and arrival management flow; food processing, wastewater, domestic waste; room and linen cleaning; and Medical/Toxic and Hazardous Material Waste).

Yes, it is mandatory.
Hotel management MUST report the capacity and availability of beds to the DKI Jakarta Provincial Government through the provided dashboard.
Hotel management MUST report the capacity and availability of beds to the Jakarta Provincial Government through the provided dashboard.
Only confirmed hotel management will have access to the dashboard.
Hotel management MUST REPORT to the Jakarta Tourism and Creative Economy Office (Disparekraf) if hotel management wants to stop providing Paid Self Insulation Services and Facilities