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FAQ

Frequently asked questions about Covid-19.

Basic Information of COVID-19

Coronavirus Disease 2019 or Covid-19 is a new illness that can cause lung inflammations and respiratory problems. The disease is caused by the Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2). Clinical symptoms vary from ones similar to the common cold (coughs, runny nose, sore throat, sore muscles, headaches) to severe complications (pneumonia and sepsis) or does not show any symptoms at all (asymptomatic).

People with Covid-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have Covid-19:

-Fever or chills

-Cough

-Shortness of breath or difficulty breathing

-Fatigue

-Muscle or body aches

-Headache

-New loss of taste or smell

-Sore throat

-Congestion or runny nose

-Nausea or vomiting

-Diarrhea

If there are people who, within 14 days before the symptoms appear, have traveled to an infected area or have treated/had close contact with a Covid-19 suspect or patient, then that person will be examined through further laboratory examinations to confirm the diagnosis.

If the aforementioned symptoms are present AND you have traveled to a Covid-19 infected country or was exposed to a Covid-19 positive patient, contact the Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone call, 081 112 112 112 or 081 388 376 955 via WhatsApp to receive further instructions.

According to KMK No. HK.01.07-MENKES-413-2020 concerning Guidelines for the Prevention and Control of COVID-19, which is meant by Suspect, Probable, and Confirmed Cases are as follows:

Suspect case

Someone who has one of the following criteria:

a. People with acute respiratory infections (ARI)* AND in the last 14 days before symptoms appear have a history of travel or living in a country/region of Indonesia who reports local transmission**.

b. People with one of the symptoms/signs of ARI* AND in the last 14 days before the symptoms appear have a history of contact with a confirmed/probable case of Covid-19. People with severe ARI/pneumonia who need hospitalization AND no other cause based on a convincing clinical description.

The term Patient Under Supervision (PDP) is re-introduced as a Suspect case.

Probable Case

Suspected cases with severe ARI/ARDS/died with a convincing clinical description of Covid-19 AND no results of RT-PCR laboratory examination.

Confirmed Case

Someone who tested positive for Covid-19 proven by RT-PCR laboratory examination. There are 2 types of Confirmed case:

a. A case confirmed with symptoms (symptomatic)

b. A case that confirmed without symptoms (asymptomatic)

Information:

*ARI is fever (≥38oC) or a history of fever; and accompanied by one of the symptoms/signs of respiratory disease such as: coughing/shortness of breath/sore throat/runny nose/mild to severe pneumonia.

** Local transmission is the country/region with a confirmed case whose source of transmission originates from the region reporting the case. Local transmission country is a country included in the classification of cluster cases and community transmission, for a complete list, please visit

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports

Local transmission areas in Indonesia which can be seen on https://infinemerging.kemkes.go.id.

Requirements for Jakarta resident:
  1. Statement Letter from RT (neighborhood leader) and RW (hamlet leader) explaining official travel activities
  2. Health statement letter (stamped)
  3. Certificate of
    - official letter of travel out of Jabodetabel (for a one-time trip)
    - certificate of work for a worker whose workplace is outside Jabodetabel (for multiple trips)
    - certificate of having a business outside Jabodetabek known by the authorized official (for multiple trips)
  4. Colored passport photo
  5. Copy of ID Card

Requirements for a non-Jabodetabek resident:
  1. Statement Letter from RT (neighborhood leader) and RW (hamlet leader) explaining official travel activities
  2. Health statement letter (stamped)
  3. Certificate of work for a worker whose workplace is in Jakarta (for multiple trips)
  4. Letter of Assignment/Invitation from the institution/workplace in Jakarta
  5. Letter of guarantee (stamped) from a family member or workplace in Jakarta Province which is known by the neighborhood leader (Ketua RT) (for a one-time trip)
  6. For an emergency trip, attach a certificate of domicile of residence from the urban village (kelurahan) in Jakarta
  7. Color passport photo
  8. Copy of ID Card

According to KMK No. HK.01.07-MENKES-413-2020 concerning the Guidelines for the Prevention and Control of COVID-19, which is meant by Close Contact is as follows:

People who have a history of contact with probable or confirmed case of Covid-19. This includes:

a. Face to face/close contact with a probable case or confirmed case within a radius of 1 meter and within a period of 15 minutes or more.

b. Direct physical touch with probable or confirmed cases (such as shaking hands, holding hands, etc.).

c. People who provide direct treatment for probable or confirmed cases without using a standardized PPE.

d. Other situations that indicate contact are based on local risk assessments determined by the local epidemiological investigation team.

In probable or confirmed cases with symptoms, to find close contact the contact period is calculated from 2 days before symptoms appear and up to 14 days after symptoms appear.

In case of asymptomatic confirmation, to find close contact the contact period is calculated from 2 days before and 14 days after the date of collection of the confirmed case specimen.

According to KMK No. HK.01.07-MENKES-413-2020 concerning the Guidelines for the Prevention and Control of Covid-19, which is meant by Traveler, Discarded, Completed Isolation, and Death are as follows:

Traveler

Someone who traveled from within the country (domestic) and abroad in the last 14 days.

Discarded

Discarded if it meets one of the following criteria:

a. A suspect case with 2 times negative RT-PCR examination results for 2 consecutive days within an interval of > 24 hours.

b. A close contact case who has completed the 14 days quarantine period.

Finish Isolation

Finish isolation is if someone meet one of the following criterias:

a. Asymptomatic confirmation cases without RT-PCR follow-up with 10 days of independent isolation since the confirmation of the diagnostic specimen was taken.

b. Probable/confirmed cases with symptoms (symptomatic) that did not undergo RT-PCR follow-up were counted 10 days from the date of onset plus at least 3 days after they no longer showing symptoms of fever and respiratory problems.

c. Probable cases/cases of symptomatic (confirmation of) symptomatic who received a negative RT-PCR follow-up 1 times, plus at least 3 days after no longer showing symptoms of fever and respiratory problems.

Death

Dead of Covid-19 for surveillance purposes is a confirmed/probable case of Covid-19 who died.

Like other respiratory ailments, COVID-19 can cause mild symptoms, including colds, sore throat, cough, and fever. About 80% of cases can recover without the need for specialized care. About 1 out of every 6 people may suffer severe pain, such as pneumonia or shortness of breath, which usually occurs gradually. Although the death rate is still quite low, older people as well as people with preexisting medical conditions (such as diabetes, high blood pressure, and heart disease) tend to be more vulnerable to more severe complications. People who have a fever, cough, and have shortness of breath should immediately get medical help.

It is still uncertain how long COVID-19 can stay on the surface of an object. However, preliminary studies show that COVID-19 can last for several hours, depending on the type of surface, temperature, or humidity of the environment.

But a simple disinfectant can kill the virus so that it is impossible to infect people. And getting used to washing hands with soap and water, or alcohol-based hand rubs, and avoiding touching your eyes, mouth, or nose are more effective in protecting yourself.

SARS is a coronavirus that was identified in 2003 and belonged to the same family of COVID-19 but has different types of viruses. The symptoms are similar to COVID-19, but SARS symptoms are more severe. SARS is more deadly but not more infectious than COVID-19.

COVID-19 Transmission

A person can get infected from the carrier of coronavirus or a person who has tested positive for COVID-19. This disease can spread through small droplets from the nose or mouth when coughing or sneezing. The droplet then falls on the surrounding objects. If someone touches an object that has been contaminated with the droplet, then touches their eyes, nose, or mouth, then that person can be infected with COVID-19. Or someone could get infected by accidentally inhaling droplets from the infected person. Therefore, it is crucial to wear a mask and keep a safe distance of about one meter from others.

To this day, experts are still conducting investigations to determine the source of the virus, its type of exposure, and its transmission. Make sure to keep yourself updated with current and accurate sources of information on the development of the disease.

People who live or travel in areas with confirmed transmission of COVID-19 are very likely to be infected. Those infected are people who, within 14 days before symptoms appear, had a travel history to an infected country or who have been in close contact with family members, coworkers, or medical personnel who treat patients before they know they are infected with COVID-19.

Health care workers who treat patients with COVID-19 are at higher risk and must consistently protect themselves with appropriate infection prevention and control procedures.

There is no age limit on people who can be infected by this coronavirus (COVID-19). But older people and people with pre-existing medical conditions (such as asthma, diabetes, heart disease, or high blood pressure) tend to be more vulnerable to severe complications.

The transmission of this disease is mainly through small droplets released when a person coughs or sneezes. 

Many people with Covid-19 only experience mild symptoms such as mild coughing, and even barely suffer from any pain, which may occur in the early stages of the disease. Until now, experts are continuing to investigate to determine the transmission period or incubation period of Covid-19. Make sure to keep yourself updated with current and accurate sources of information on the development of the disease.

According to WHO, droplets, which are generally considered to be particles <5μm in diameter, can remain in the air for long periods of time and be transmitted to others over distances greater than 1 m. In the context of Covid-19, airborne transmission may be possible in specific circumstances and settings in which procedures or support treatments that generate aerosols are performed; i.e., bronchoscopy, turning the patient to the prone position, disconnecting the patient from the ventilator, and more.
At present, no evidence proves pets such as dogs or cats can get infected with COVID-19. However, it is better to always wash your hands with soap and water after contact with pets. This habit can protect you against various common bacteria such as E.coli and Salmonella, which can move between pets and humans.
A vaccine to prevent COVID-19 infection is in the development/testing phase.
Please do a self-assessment test in JakCLM on the JAKI app. If symptoms appear, immediately call Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.
Make sure your friend or neighbor is performing self-isolation or call Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.
People who receive packages are not at risk of getting the COVID-19. From what we know of previously identified coronaviruses, this type of virus does not last long on inanimate objects, such as letters or packages.
At present, there is no evidence that food could transmit the coronaviruses that cause COVID-19. Viruses such as coronavirus cannot live long outside the human body.
The time between infection and the first symptoms is called the incubation period. Currently, the incubation period for COVID-19 is estimated to be between 1-14 days, and this estimate can change at any time according to case development.

The test for coronavirus in Jakarta Government-owned health facilities can only be done if there is a high probability that you have the disease.

For example if:

-You have close contact with someone who is positive Covid-19

-You traveled to a country or region with a high risk of Covid-19 in the last 14 days

In this case, you should call Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.

You are not advised to leave your home unless it is an absolute emergency. If you experience symptoms such as fever/cough/cold/sore throat or shortness of breath while outside the home, return to your home immediately, isolate yourself, and call Jakarta Provincial Department of Health's COVID-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.

If you become a suspect of COVID-19, Jakarta's COVID-19 Response Team will take several samples to be tested, for example:

  • Mucus from the nose, throat, or lungs; and/or
  • blood

You will also be isolated from other people until the test confirms whether you are negative or positive for COVID-19.

Prevents COVID-19 Transmission

As of now, there is no vaccine to prevent transmission of Covid-19, but you can take some precautionary measures, for example:

A. Maintaining health and fitness to improve your immune system.

B. Use a mask to cover your mouth and nose when you are outside the home.

C. Keep a minimum 1,5 meter physical distance with other people.

D. Washing hands using soap and running water or using 70-80% alcohol-based hand rub according to the steps of proper handwashing. Washing your hands thoroughly is easy and inexpensive. And, most of the diseases caused by viruses and bacteria are carried by the hands. Therefore, maintaining hand hygiene is very important.

E. When coughing and sneezing, try to keep your surroundings from being infected. Cover your nose and mouth with a tissue or creases of the inner elbows (not with your palms) and use a mask.

F.  Avoid contact with other people or travel to public places.

G. Avoid touching the eyes, nose, and mouth. Hands touch many things that can be contaminated with viruses. If we touch the eyes, nose, and mouth with contaminated hands, the virus can easily enter our body.

H. Dispose of used paper towels and masks properly in the trash, then wash your hands.

I.  Postpone your trip to the area/country where the Covid-19 case has been found.

J. Avoid leaving your home unless it is an absolute emergency.

K. Always monitor the progress of Covid-19 from official and accurate sources. Follow the directions and information from the health center and the local Health Department. Information from the right sources can help protect you from the transmission and spread of this disease.

Yes. Although, it is better to use cloth masks (3 layers) as surgical masks are in short supply and are needed by medical personnel.
Yes. You have to wear a mask at all times when leaving your home. It is better to use cloth masks (3 layers) as surgical masks are in short supply and are needed by medical personnel.
You are advised to stay cautious and follow government instructions. Stay home and stay calm. Do your activities and work from your home. Seek out trustworthy and accurate information on the developments around COVID-19 to stay informed on the situation in your area and take appropriate preventive measures.
No. Antibiotics only work to fight bacteria, not viruses. Because COVID-19 is caused by a virus, antibiotics cannot be used as a means of prevention or treatment. However, if you are hospitalized and diagnosed with COVID-19, you may be given antibiotics, because often there are secondary infections caused by bacteria.
Body temperature scanners are considered useful in detecting people with high temperatures that can be caused by a coronavirus. However, this tool cannot identify people who have been infected with COVID-19 but without high-temperature symptoms.

People with COVID-19 and influenza will experience the same respiratory tract symptoms, such as fever, cough, and runny nose. Although the symptoms are the same, the causes of the virus are different, so it is difficult for us to identify each of these diseases.

Accurate medical examination with laboratory examination reference is needed to confirm whether someone is infected with COVID-19. For anyone who has a fever, cough, and shortness of breath, we encourage you to seek treatment immediately. Notify health workers about your travel history to an affected country/area in the last 14 days before symptoms appear, or if you have been in close contact with someone who is suffering symptoms of respiratory tract infections.

COVID-19 Cases

WHO has been closely monitoring the current situation and regularly publishes information about this disease. For more information about this disease, please visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019 or https://infeksiemerging.kemkes.go.id/category/situasi-infection-emerging/info-corona-virus
You can see information about Covid-19 cases in Indonesia on the portal of the Ministry of Health of the Republic of Indonesia at https://infinemerging.kemkes.go.id/ or at corona.jakarta.go.id/data for Covid-19 cases in Jakarta.
The development situation of COVID-19 in Indonesia can be monitored through the website https://infeksiemerging.kemkes.go.id or https://corona.jakarta.go.id/data for developments in Jakarta.
For the current condition, a person can not yet be given a COVID-19 statement letter, because we never know whether they have been in contact with someone with COVID-19.

Since March 5, 2020, Indonesia has imposed restrictions on travel to China in the form of temporary suspension of flights to and from China.
On March 5, 2020, Indonesia also imposed a ban on transit or entry into Indonesia for travelers who within 14 days previously came from the following regions:

  • Iran: Tehran, Qom, Gilan
  • Italy: Territories of Lombardi, Veneto, Emilia Romagna, Marche, and Piedmont
  • South Korea: Daegu City and Gyeongsangbuk-do Province.

Information about the IEC media or the situation of the development of COVID-19 is available on:

Hello Kemenkes: 1500567
Emergency Operation Center (EOC) Hotline: 119 or (021) 521 0411 or 0812 1212 3119

Twitter: @KemenkesRI
Facebook: @KementerianKesehatanRI
Instagram: @kemenkes_ri
Website: www.who.int, www.infeksiemerging.kemkes.go.id, www.sehatnegeriku.kemkes.go.id

Covid-19 Vaccine

A vaccine is a biological product containing antigens in the form of parts of microorganisms or substances they produce that have been processed in such a way to make them safe and provide active immunity against certain diseases.
Vaccination is a process in the body, where a person becomes immune or protected from a disease so that if one day they are exposed to the disease, they will not get sick or only experience minor illness, usually by giving vaccines.
Vaccines are not medicines. They help the formation of specific immunity in the body to avoid contracting or possibly becoming seriously ill. As long as there isn't a definitive medicine for Covid-19, the only ways to protect ourselves from the disease are getting a Covid-19 vaccine and strictly following health protocols (wear a mask, washing hands with soap, and maintaining distance).
As the benefits of other vaccines, the Covid-19 vaccine is useful for protecting the body to not fall ill due to Covid-19 by stimulating specific immunity in the body.
  1. Vaccines are biological products given to a person to protect from debilitating, even life-threatening diseases.
  2. Vaccines will stimulate the formation of immunity against certain diseases on someone's body.
  3. The body will remember the disease-carrying viruses or bacteria, recognize it and know how to fight it.
  • Vaccines that are mass-produced are already going through a long process and must meet the main requirements, namely: Safe, Effective, Stable and Efficient in terms of cost.
  • The safety aspect of vaccines is ascertained through several stages of proper clinical trials and upholds the principles of science and health standards.
  • In essence, the government is not in a hurry in implementing vaccinations, and still prioritizing the aspects of safety, benefits, and the efficacy of vaccines.
  • The government only provides Covid-19 vaccines that are proven safe and passed the clinical trial, and have received Emergency Use of Authorization (EUA) from BPOM.

In general, the side effects that arise can vary. It usually light, temporary, not always present, and dependent on body condition. Mild side effects such as fever and muscle aches, or a rash at the injection site are normal but still need to be monitored. Through the complete stages of vaccine development and testing, the more severe side effects can be detected beforehand to be evaluated further. The benefits of the vaccine far outweigh the risk of getting sick from the refusal of vaccination.

If there is an Adverse Event Following Immunization (AEFI) incident, it will be handled by The National Committee for the Assessment and Prevention of AEFI as well as committees in each region to monitor and treat AEFI.

People who get notifications through the Short Message Service (SMS) broadcast must participate in the Covid-19 vaccination.

Vaccination is not only aimed at breaking the chain of disease transmission and stop the plague only, but also in the long term to eliminate or even eradicate the disease itself.

Indonesia has a long history of controlling infectious diseases by vaccination or immunization. Indonesia also contributed to the prevention of disease in the world through vaccination. For example, since the first immunization against smallpox carried out in 1956, it was successfuly eradicated worldwide in 1974 before immunization officialy stopped in 1980. Same with polio. Since immunization against polio was first declared in 1972, Indonesia achieved polio-free in 2014.

Currently, the world, including Indonesia, is in the process of polio eradication targeted by 2023. Another example is the intensive efforts to administer tetanus immunization (Tetanus Toxoid) for pregnant women, which made Indonesia finally achieve tetanus elimination status for maternal and neonatal cases in 2016.

Vaccination aims to provide specific immunity against a certain disease so that if one day they exposed to the disease then that person will not be sick or have only mild illness. Sure, if someone doesn't undergo vaccination then he or she will not have specific immunity to the disease which can be prevented by participating in the vaccination. If the vaccination coverage is high and evenly distributed in an area, it will form a herd immunity. The immunity of this group is what could cause cross-protection, whereby the child remains healthy even if not immunized because other children in the neighborhood have already received complete immunization so that children who are not immunized get protection benefits through herd immunity arising from coverage immunization level earlier. Children who are not immunized are protected by people around them who are immune to certain diseases so the risk of contracting the disease from the people around them becomes small. This shows that immunization with high and even coverage is very important. However, if one day the child leaves the high overage area, The child will basically be at risk for contracting the disease because he or she does not yet have the specific immunity that comes from immunization

Jakarta Covid-19 Vaccination

The priority group for vaccine recipients is those who live in Indonesia with age 18 or older. Population groups under 18 years old can be given vaccination when adequate data on vaccine safety are available, and approval for use during an emergency (emergency use authorization) or issuance of a Distribution Permit Number (NIE) is received from the Food and Drug Administration

Health workers who get vaccinated:

  • Doctor
  • Nurse
  • Midwife
  • Other health workers (pharmacy, nutrition, public health, etc.)
  • Health worker assistant
  • Supporting staff
  • Co-assistant
  • TNI / POLRI

Vaccination is carried out in 4 stages by considering availability and time of arrival. The stages for the Covid-19 vaccination are as follow:

1. Phase 1 (from January to April 2021)

The targets of the Covid-19 phase 1 vaccination are health workers, health assistant personnel, support staff, and students who are currently undergoing medical professional education working in Health Service Facilities.

2. Phase 2 (from January to April 2021)

The targets for the COVID19 vaccination phase 2 are:

a. Public service officers, including from Indonesian National Armed Forces / Indonesian National Police, legal apparatus, and other public service officers which include officials at airports/ports/stations/terminals, banks, state electricity companies, and local water companies, as well as other officers who are directly involved in providing services to the community.

b. Elderly group (≥ 60 years).

3. Phase 3 (from April 2021 to March 2022)

The target of Covid-19 phase 3 vaccination is vulnerable people from the aspect of geospatial, social, and economic.

4. Stage 4 (from April 2021 to March 2022)

The target of vaccination for stage 4 is the community and other economic actors with a cluster approach according to vaccine availability.

The staging and determining of priority groups for vaccine recipients is carried out according to the Roadmap of the WHO Strategic Advisory Group of Experts on Immunization (SAGE) as well as studies from the National Immunization Expert Advisory Committee (Indonesian Technical Advisory Group).

Covid-19 vaccination services are carried out at owned Health Service Facilities Central Government, Provincial Government, Regency / City Government or owned by the public / private sector that meet the requirements, including:

1. Puskesmas, Puskesmas Pembantu

2. Clinic

3. Hospital and / or

4. Health Service Unit at the Port Health Office (KKP)

Vaccination for Covid-19 is carried out in stages after the vaccine is licensed from BPOM in the form of Emergency Use of Authorization (EUA). Potential Covid-19 vaccine recipients will receive SMS-Blast for re-registration and selecting the place and time of the vaccination.

The timeline is according to the stages of the central government, January 13, 2021, the first injection to the President at the Merdeka Palace and in DKI Jakarta the vaccination has started starting January 14, 2021.
Covid-19 vaccination is administered by a doctor and qualified nurse or midwife.

Vaccines are given only to those who are healthy. There are several individual criteria or groups that should not be immunized against Covid-19:

a. People who are sick

People who are sick, should not be vaccinated. If a participant is sick, they must recover before the vaccination.

b. Have comorbidities

People with comorbidities such as diabetes or hypertension should not receive the vaccine. Therefore, before vaccination, everyone will be checked for their health condition. Those with comorbid diseases must be in controlled conditions to receive vaccination approval from the doctor.

c. Not age appropriate

As recommended by the government, the person who gets the Covid-19 vaccine is the 18+ year age group. This means those outside the group, like children, are not allowed yet to receive the vaccine.

d. Have a history of autoimmune.

e. Have previously contracted Covid-19

f. Pregnant and lactating women

For the currently available vaccine (Sinovac), according to the PAPDI recommendations and clinical test phase 3 conducted in Bandung, it has not been given to people who have been confirmed positive for Covid-19. However, it is possible if there is further study, that group can be vaccinated in the next stage.

Potential recipients of vaccination will have their temperature checked and answering standard questions from health workers as an effort to screen their health status.

At present, clinical trials of the Covid-19 vaccine are limited to those aged 18+ years, which is the age group most exposed to Covid-19. Vaccine development for children is still planned for several vaccine candidates. Once a safe and effective Covid-19 vaccine is available for children, the government will make an effort to acquire the access. For now, protect your children by keep playing and learning on house, do not go to a large crowd, and stay following the health protocol.

Vaccines does not make people 100% immune to Covid-19. However, it will reduce the impact if people do infected by Covid-19. For that reason, even though you have been vaccinated, we strongly recommends maintaining the health protocols.

All designated Puskesmas and some hospitals that has been tasked to anticipate the phase 1 for health personnel. Hospitals and clinics for the TNI POLRI ranks have also been registered.

The Health Office, Sudinkes, Puskesmas, and vaccinator facilities that have been registered in the P-Care (Primary Care) have the readiness to store vaccines in the form of a cold room for the Health Office, cold chain for the Sudinkes and Puskesmas. The storage is according to WHO standards at 2-8 °C, calibrated and temperature monitored. Vaccine storage management is also strictly enforced by officers, to ensure the vaccine stability, starting from the factory, vaccine storage installation, until the vaccine is administered by the vaccinator into the target.

The DKI Jakarta Health Office together with KOMDA PP KIPI (Regional Committee for the Prevention and Management of Adverse Event Following Immunization) have prepared a team that will monitor the impact of post-vaccination at every administrative level. The DKI Jakarta Health Office has also established 21 KIPI referral hospitals for Covid-19 vaccination. The Governor's Decree regarding the provincial and regional KOMDA KIPI is still in the process.

Social Cash Transfer (BST)

Social Cash Transfer Program or BST is social assistance provided to communities affected by COVID-19 in the form of cash money to help the citizens to meet basic needs.
BST recipients are families who receive basic foodstuff social assistance in 2020 as a result of updating and matching data from the Department of Population and Civil Registration of Jakarta Province. BST recipients do not include recipients of the Family Hope Program Social Assistance (PKH) and recipients of Non-Cash Food Assistance (BPNT).
  • Central Government BST is a social assistance sourced from the State Budget of the Ministry of Social Affairs of the Republic of Indonesia and is distributed by the Central Government through PT Pos Indonesia (Persero).
  • The Jakarta BST is social assistance from the Provincial Government of Jakarta which sourced from the Regional Budget (APBD) and is distributed to the accounts of BST recipients through Bank DKI.
BST will be given in the amount of IDR 300,000/family/month which will be distributed per month for 4 months.
BST funds can be withdrawn in cash through an ATM and can be spent anywhere according to the BST allotment.
Yes, there is no minimum balance.
There are no administration fees. BST recipients are advised not to close their accounts after the BST program is finished and make the BST account as their savings.
BST recipients need to bring distribution invitations, KTP, and KK (original and photocopy)
Yes, as long as it's aligned with the terms that have been conveyed through the Savings Card distribution invitation. If the BST recipient is represented by the Agent of the Power of Attorney, then: Power of Attorney (listed in the KK) Requirements: - Power of Attorney from BST recipient - KTP and KK of the Proxy and the Beneficiary (original and photocopy) Power of Attorney (unlisted in the KK, example: Uncle, Aunt, Grandma) Requirements: - Letter of Introduction from the Head of the Sub-District Social Unit - KTP and KK of the Agent and the Beneficiary (original and photocopy)
The Jakarta Provincial Government BST distribution schedule will be informed by the Jakarta Department of Social through the Head of the Sub-District Social Unit and the Collector and Social Assistance Officers (Pendamsos) in their respective Kelurahan/Sub-District.
  • Jakarta Provincial Government BST distribution locations are spread over 160 location points in the area stated in the invitation that was sent to BST recipients.
  • Central Government BST will be distributed to the homes of each Central Government BST recipient by PT Pos Indonesia.
BST recipients will be invited back at the 2nd to 3rd invitations which are carried out after the first distribution is completed in 5 regions and Kepulauan Seribu.

a. The recipient may authorize the withdrawal of the Savings Card to a family that is still in one KK or different KK by bringing the requirements as stated in the Invitation Letter; or

b. recipients can report to the Head of The Social Unit at the District Office to reschedule the Savings Card collection.

  • If the ATM card is lost, the BST recipient can block it first by contacting the Bank DKI call center at (021) 1500351.
  • - The recipients should submit an Affidavit of Loss from the local Police Office then make a report on the application for a new ATM Card or Savings Card at the nearest Bank DKI Office.
BST recipients can come to the nearest Bank DKI Office to reset the ATM PIN.
Questions and complaints can be submitted through the Jakarta Department of Social call center at (021) 426 5115 or 0821-1142-0717 (specifically for WhatsApp chat) on weekdays (Monday-Friday) 08.00-17.00.
You can report it to the Jakarta Department of Social call center at (021) 426 5115 or 0821-1142-0717 (specifically for WhatsApp chat) on weekdays (Monday-Friday) 08.00-17.00.
Currently there is no policy regarding the registraion for the 2021 BST recipients. For residents who feel they are eligible but have not registered, can register themselves through the Integrated Social Welfare Data (DTKS) registration mechanism. The schedule and DTKS requirements can be obtained through the Social Assistance Officer at the local Kelurahan Office and/or the Head of the Social Implementation Unit at the local District Office.
BST funds will be transferred directly to each recipients' account in the second week of March 2021 due to the data updating process carried out by regional officials.
BST recipient has deceased, moved out of Jakarta, changed his/her marital status, becomes economically capable/incapable, receives PKH/BPNT and has regular income.
Data changes are made based on the neighbourhood/hamlet proposals through Sub-district Deliberative Forum (Forum Musyawarah Kelurahan) which was held in February 2021.

Several assessments for Beneficiary Families (KPM) who cannot continue to receive BST COVID-19 in 2021:

a. Misuse of BST cards

b. Changes in the results of sub-district deliberative forum and field verification by regional officials.

c. Duplication with PKH and BPNT social assistance recipients.

d. Recipients have moved out/passed away/are no longer listed in the DTKS.

e. Recipients have steady income.

It is due to the evaluation from BST phase 1. Based on the sub-district deliberative forum, there were residents who are still feasible and met the criteria for receiving BST.
New recipients will still receive BST in March 2021. The scheduling invitations regarding BST cards distribution will be sent by Bank DKI to the recipients.
Jakarta Provincial Government, through Bank DKI, has invited the recipients back for the BST cards distribution through the predetermined invitation schedule.
The third phase of BST disbursement will take place at the end of March 2021.
It refers to the latest data on the results of sub-district deliberative forum done in February 2021.

Social Cash Transfer Phase 3

The Social Cash Transfer fund will be transferred to the recipient’s account starting from 3 April 2021.
Your fund will still be in your account and it will not be returned to the regional treasury. You can withdraw the fund any time to avoid long queue at the ATM.
There is no deduction to your fund. You will receive IDR 300.000 which will be transferred directly to your account.
If there is such case, send your report to the Department of Social Services via JAKI, Call Center (021) 426 5115, or WhatsApp 0821-1142-0717. Please be informed that you should send your report during workdays (Monday-Friday at 8a.m-5p.m).
During the second phase of the Social Cash Transfer program, the Department of the Social Services along with the local authority had updated the data on the recipients. A person is no longer considered as eligible to receive the fund if the person:
- has passed away
- has moved out of Jakarta
- is considered as financially independent
- is a recipient of PKH/BPNT
- has a stable income
- has someone in the family who is a member of Jakarta’s PJLP (the Family Card number is registered in e-PJLP system)
The invitation to claim the ATM card and the savings books were already sent out to the recipient on March 29 - 31, 2021. If you were not present during that time, a second and third invitation will be sent to your RT or RW. It is advised for the recipient to coordinate with the RT and RW.

Covid-19 PSBB Social Aid

The Covid-19 PSBB Social Aid Program is a social assistance program for citizens/ communities in Jakarta Province who are vulnerable to being affected in fulfilling their basic needs during the implementation of the large-scale social restriction (PSBB). The fund of this program comes from the regional budget and/or national budget. This social aid is distributed in the form of staple food items and/or other direct assistance, the distribution mechanism is regulated according to the provisions.
The COVID-19 PSBB Social Aid Program aims to encourage all levels of society, especially for those affected in fulfilling their basic needs, to take part in implementing the PSBB in the effort to prevent the COVID-19 outbreak in DKI Jakarta Province.

The recipients of the COVID-19 PSBB Social Aid Program are targeted at 1.2 million poor and vulnerable families living in DKI Jakarta Province. Data includes:

  1. Existing Jakarta Social Aid Recipients (including cheap food, KJP, KLJ, disability and PKD children)
  2. Integrated Social Welfare Data from the Department of Social Affairs and Ministry of Social Affairs
  3. Data on workers affected by COVID-19 by the Manpower Office

The recipients of the COVID-19 social aid program are families as in point 3 plus families who earn less than Rp 5 million per month and experience one of the impacts below:

List of recipients of the COVID-19 PSBB Social Aid Program includes families who have:

  1. a reduction or lack of salary due to job termination;
  2. business closure/unable to sell goods; and
  3. revenue/turnover decreases dramatically due to the COVID-19 pandemic.
To find out the list of recipient names, residents can contact their local Head of Hamlet (Rukun Warga).
Families that have been registered as recipients of the COVID-19 PSBB Social Aid Program but have yet to receive assistance can report to the local Hamlet (RW) to fill the report form which will be followed up in accordance with the provisions.
  1. For families who live in Jakarta and meet the criteria (see no. 4), but their name is not registered, then they can immediately report to the local Hamlet (RW) to fill the application form for Social Assistance for the COVID-19 PSBB, and also must attach a letter of Job Termination (PHK) from the company for those who are laid off.
  2. For families who live in Jakarta and meet the criteria, but do not have an Identity Card of DKI Jakarta (KTP), they can immediately report to the local Hamlet (RW) to fill the application form for Social Assistance for the COVID-19 PSBB and must attach a letter of domicile from the local head of neighborhood (RT), and also must attach a letter of Job Termination (PHK) from the company for those who are laid off.
Families who feel that they do not meet the recipient's criteria but are registered as recipients of the COVID-19 PSBB Social Aid Program can report to the local Hamlet (RW) to be updated in the database, and to facilitate the return of aid in accordance with applicable regulations.

Each recipient family of the COVID-19 PSBB Social Aid Program will receive 1 (one) aid package containing food commodities, personal hygiene kits and masks that are tightly packed for hygiene. The composition of food commodities given attention to the fulfillment of the average daily calories. There is no cash assistance. The complete composition of the DKI Jakarta Province PSBB COVID-19 Social Assistance Package consists of:

  1. 5 kg rice (1 sack);
  2. Protein food ingredients (2 cans);
  3. Biscuits (2 packs);
  4. 0.9 liters of cooking oil (1 pack);
  5. Bar soap (2 pieces); and
  6. Cloth masks (2 pieces).
The distribution of the COVID-19 PSBB Social Aid is delivered to the address of the recipient's residence. The Head of Hamlet (Ketua RW) will verify the recipient data and send it directly to the door of the recipient's house with the protocol for applying physical distance.
The distribution of social aid programs is carried out on a scheduled basis. You can monitor the information through https://corona.jakarta.go.id/en/informasi-bantuan-sosial
The mechanism for distributing social aid has been arranged according to schedule to avoid crowds of residents. The distributed social aid is directly delivered to residents' houses. So that residents do not need to gather to take the aid, in order to minimize the potential transmission of COVID-19. The Mayor, Sub-District Head, Village Head and the Head of Hamlet (RW) will oversee the process of distributing social assistance and collaborate with the TNI and Polri in security and order, including disciplining the community in applying rules when outside the home (wearing masks and physical distancing) during this process until it is finished.
Questions, complaints or suspected deviations regarding the distribution of assistance to the Social Aid Program of the COVID-19 PSBB can be submitted through the Jakarta Social Service Office call center via telephone number: (021) 426 5115, cellular number 082 111 420 717 and 087 777 065 202, and 14 The DKI Jakarta Provincial Government's Official Complaints Channels that have been integrated with the Cepat Respon Masyarakat (CRM) with priority on online-based complaint services, namely: JAKI App (Jakarta Kini), Twitter account @DKIJakarta, Facebook account of the DKI Jakarta Provincial Government, Email: [email protected], Governor's Social Media Account, SMS 081 112 722 06, Jakarta.go.id Website, QLUE App, REPORT 1708.
In the process of organizing the COVID-19 PSBB Social Aid Program, the Provincial Government of DKI Jakarta has implemented a data collection mechanism (data collection, verification and data validation) in accordance with applicable regulations. Provision of public information related to the list of recipients of social assistance will follow the rules and mechanisms that apply in accordance with the mandate of RI Law No. 14 of 2008 concerning Public Information Openness. Information regarding the list of recipients of social assistance can be accessed by the public through a mechanism for requesting public information by excluding data related to the personal information of recipients of social assistance or other excluded information according to the Public Information Disclosure Act.
The COVID-19 PSBB Social Aid Program originates from the reallocation of the DKI Jakarta APBD budget.

The COVID-19 PSBB Social Aid Program is a program of the Jakarta Provincial Government whose form, schedule and mechanism of aid distribution have been mentioned in points 9, 10, and 11. The COVID-19 PSBB Social Aid Program is sourced from the Jakarta APBD and separate funding sources from the Social Assistance Program planned by the Central Government.

The Provincial Government of Jakarta supports the Social Assistance Program to be implemented by the Central Government so that it can be carried out effectively and reduce the burden on the poor and vulnerable people who live in the Jakarta area during the implementation of the large-scale social restriction (PSBB).

Self-Isolation Controlled Facility: Hotel for Asymptomatic Patients

Self-Isolation Controlled Facilities in the hotel category which are paid by the Jakarta Provincial Government are 

Hotel Ibis Senen

Address: Jl. Kramat Raya No. 100, Kwitang, Kota Jakarta Pusat 10420
Patient: asymptomatic   
Charge: Government  

Hotel Grand Asia Jakarta

Address: Jl. Bandengan Selatan No. 88 RT 1, Pejagalan, Kecamatan Penjaringan, Kota Jakarta Utara 14450
Patient: asymptomatic
Charge: Government

Hotel U Stay Mangga Besar

Alamat: Jl. Kartini Raya No 2 RT 16/RW 3, Mangga Besar, Kecamatan Sawah Besar, Kota Jakarta Pusat 10750
Patient: asymptomatic
Charge: Government 

Hotel Twin Plaza

Address: Jl. Tol S. Parman Kav. 93-94 RT 1/RW 8, Kota Bambu Utara, Kecamatan Palmerah, Kota Jakarta Barat 11420
Patient: asymptomatic
Charge: Government

Hotel Ibis Styles Jakarta Mangga Dua

Address: Jl. Gunung Sahari No. 1, Pademangan Barat, Jakarta, Kota Jakarta Utara 14420
Patient: asymptomatic
Charge: Government  

Self-Isolation Controlled Facilities which are available to be used are

Hotel Mega Anggrek

Address: Jl Arjuna Selatan No, 4, RT 2/RW 8, Tanjung Duren Selatan, Kecamatan Grogol Petamburan, Kota Jakarta Barat 11480
Patients: asymptomatic
Charge: paid

Hotel Ciputra

Address: Jl Letjen S. Parman No. 11 RT 11/RW 1, Tanjung Duren Utara, Kecamatan Grogol Petamburan, Kota Jakarta Barat 11470
Patients: asymptomatic
Charge: paid

Hotel Pomelotel

Address: Jl Dukuh Patra No. 28, RT 11/RW 1, Menteng Dalam, Kecamatan Tebet, Kota Jakarta Selatan 12870
Patients: asymptomatic
Charge: paid

Hotel Oasis Amir

Address: Jl Senen Raya Blok A No. 135-137 RW 2, Senen, Kecamatan Senen, Kota Jakarta Pusat 10410
Patients: asymptomatic
Charge: paid

Hotel Ibis Bugdet Jakarta Daan Mogot

Address: Jl Daan Mogot No. 50 B, Wijaya Kusuma, Kota Jakarta Barat 11460
Patients: asymptomatic
Charge: paid

Oyo Kalisma Syariah

Address: Jl Ks. Tubun No. 15 - 17, RT 2/RW 1, Petamburan, Kecamatan Tanah Abang, Kota Jakarta Pusat 10260
Patients: asymptomatic
Charge: paid

Large-scale Social Collaboration

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is a social collaboration program to help each other by bringing people together, whether the ones who want to give and people who need help, with the DKI Jakarta Provincial Government as the program facilitator.


LARGE-SCALE SOCIAL COLLABORATION (KSBB) is launched to coincide with the Holy Month of Ramadan. This program is expected to continue, particularly in overcoming the COVID-19 pandemic.


LARGE-SCALE SOCIAL COLLABORATION (KSBB) is facilitated through the https://corona.jakarta.go.id/en/ksbb page that can bring together donors and people in need, assisted by data and information of area condition affected by the COVID-19 pandemic. The DKI Jakarta Provincial Government also provides assistance and supervision in KSBB donations distribution.

In facing COVID-19, despite the implementation of Large-Scale Social Restrictions (PSBB) in DKI Jakarta, society still has a spirit of solidarity, especially in this Ramadan month. DKI Jakarta Provincial Government is present with the LARGE-SCALE SOCIAL COLLABORATION (KSBB) program to facilitate enthusiasm of the community to lessen the burden on residents who are directly or indirectly affected by the social impact of COVID-19 pandemic, particularly in food assistance.

Society as individuals, groups and institutions can join the program with these following guidelines:

  1. Go to https://corona.jakarta.go.id/en/ksbb site.
  2. Location map will be the first guide of area and criteria according to your donation plan; Area, number of households, criteria of location in need (RW, Orphanage, Nursing Home, Disability Home Care and Islamic Boarding Schools).
  3. Select the target area and click "Beri Bantuan" button. You will be asked to fill out the LARGE-SCALE SOCIAL COLLABORATION (KSBB) Commitment Distribution Form. Fill out the form according to your donation plan.
  4. Click submit, and your donation will be recorded in the system.
  5. You will receive contact of person in charge of the location selected. Contact the person in charge immediately in less than 48 hours and coordinate your donation distribution plan.
  6. Distribution for ready meal type of assistance must be delivered directly to location.
  7. If you have distributed the assistance, submit confirmation of assistance distribution to the system. This information becomes public that is reported regularly.

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is different from COVID-19 PSBB Social Assistance program and Social Assistance Program from Central Government which both are Government programs using the Central Government Budget related to COVID-19 handling.


LARGE-SCALE SOCIAL COLLABORATION (KSBB) is a platform for sharing from residents to other residents in need, utilizing data and information provided by DKI Provincial Government as the program facilitator.

The form of assistance is determined by each collaborator who wants to participate to help others. DKI Jakarta Provincial Government also provides a reference of priority assistance form for the Ramadan KSBB, namely:

  1. A Whole day Ready to eat Food Package (2 meals/day) Rp 45,000/person/day. Rice, Vegetables, Side dishes, Beverage, Takjil (for itfar/break the fast) or other similar form Assumption: 1 household @4 people.
  2. Basic Needs Package Rp 200,000/household/week. Rice 5 Kg, Cooking oil 2L, Wheat flour1 Kg, Condensed milk 1 can, Sugar 1 Kg, Tea and instant coffee, Sardines 1 can, Instant noodles 5 pcs, Margarine 200 Gr, Dates 500 Gr or other similar form.
  3. Lebaran Package Rp 85,000 (only once). Syrup 580 ml, Biscuit, Sugar, Tea, Nata De Coco or other similar form.
  4. THR Package Cash Rp 50.000/person or Rp 200.000/household (only once). Assumption: 1 household @4 people
Food assistance must be in good condition, hygienic and halal. For assistance in groceries or staple food form should consider the expiration period. Assistance must also be free from politics, race, and hoax information.
At present, LARGE-SCALE SOCIAL COLLABORATION (KSBB) program has a main focus on food assistance. But providing assistance in other forms can be a recommendation for the future. Updated Information of assistance form can be checked on the page, https://corona.jakarta.go.id/en/ksbb

The LARGE-SCALE SOCIAL COLLABORATION (KSBB) program is not only for Jakarta residents, but also for other people who live in Jakarta. In particular, the program is focused on target recipients:

1. RWs - Village Association

2. Islamic Boarding Schools

3. Orphanages/Child Care Social Institutions

4. Nursing Home

5. Disability Home Care

6. Other Potential Priority Locations

All information regarding the LARGE-SCALE SOCIAL COLLABORATION (KSBB) program is public and updated regularly on https://corona.jakarta.go.id/en/ksbb site. On this site, the community / institution can monitor activities and distribution of the assistance that they provided or received.
In LARGE-SCALE SOCIAL COLLABORATION (KSBB) program, people who want to distribute food assistance, simply select the target location of the KSBB within the RW, Islamic Boarding Schools, and other Home Care.

The distribution of assistance to residents in need will be coordinated by RT/RW in accordance with vulnerable community data, based on the social and economic criteria of the DKI Jakarta Provincial Government or related institutions. The data is dynamic and developing.
The data used by RT/RW to distribute assistance packages is the actual data of the people in need, even though they have received assistance from the DKI Jakarta Provincial Government. This data will be updated (can increase or decrease) periodically in accordance with the real conditions.
When distributing the assistance, the donors are expected to participate in supervising the activities with regard to COVID-19 protocol to ensure that the assistance is distributed properly. The distribution activities will be also accompanied by Kelurahan, Kecamatan, and Satpol PP.
The information of Large-Scale Social Collaboration (KSBB) is recorded and accessible by the donors (community / institution) as a form of accountability. If the assistance needed at the location is already accommodated, then the location becomes unavailable for the next assistance selection target.
The data presented is based on RW, Islamic Boarding Schools, and Home Care in Jakarta. Therefore, it is expected to provide a broad and comprehensive coverage, including various professions such as ride-sharing drivers and food stalls.

It is recommended to distribute donations to Aggregators that are in partnership in LARGE-SCALE SOCIAL COLLABORATION (KSBB) program namely, BAZNAS BAZIS, Aksi Cepat Tanggap, Palang Merah Indonesia, Rumah Zakat and Yayasan Dompet Dhuafa Republika. Your donation will be collected with the others and distributed by the Aggregator partner.


For more information about LARGE-SCALE SOCIAL COLLABORATION (KSBB) partners, you can visit https://corona.jakarta.go.id/en/ksbb.

The donations can be given through Aggregators that are in partnership in LARGE-SCALE SOCIAL COLLABORATION (KSBB) program namely, BAZNAS BAZIS, Aksi Cepat Tanggap, Palang Merah Indonesia, Rumah Zakat and Yayasan Dompet Dhuafa Republika. Your donation will be distributed to the target location by the Aggregator partner.

1. Palang Merah Indonesia

Bank DKI

account number: 101-03-08868-0

account name: PMI DKI Jakarta

CP: Erna Cahyani 081283335320

pmidkijakarta.or.id


2. Baznas DKI Jakarta

Bank BCA

account number: 03-53-04-8888

account name: Baznas Bazis DKI

CP: Ahmad Sholih 085216880310

baznasbazisdki.id


3. Yayasan Rumah Zakat

Bank DKI Syariah

account number: 701-70-07000-1

account name: Yayasan Rumah Zakat

CP: Nur Lutfiyana 085691910364

rumahzakat.org

4. Aksi Cepat Tanggap

Bank DKI Syariah

account number: 70-209-002-767

account name: Aksi Cepat Tanggap

CP: Panca Irawan 085262942208

act.id


5. Human Initiative

Bank Mandiri

account number: 129-000-5450-057

account name: PKPU

CP: Ferdiansyah 081321105551

human-initiative.org

6. Yayasan Dompet Dhuafa Republika

Bank DKI Syariah

account number: 708-0900-050

account name: Yayasan Dompet Dhuafa Republika

CP: Dian Mulyadi 08176033317

dompetdhuafa.org

The assistance is distributed to the specified location (confirmed by RW) or directly to the Home Care and Islamic Boarding Schools. The process must follow the PSBB protocol.

If the assistance is addressed to RW, then the local RT / RW will distribute the assistance package directly to the beneficiary's house with the COVID-19 protocol; accompanied by Lurah, Camat, Satpol PP, and representatives of donors. Thus, residents are not assembled to collect the package.
Communities can distribute the assistance independently, but it is advised to report the donation on LARGE-SCALE SOCIAL COLLABORATION (KSBB) website as the information about the type and location of donation can be recorded. In addition, the criteria of accuracy and effectiveness can be monitored earlier. 

To ask a question you can contact our Chat Center service on Whatsapp at these following number:


- Admin JDCN 1

+62 811 834 8899


- Admin JDCN 2

+62 811 96000 196


- Admin JDCN 3

+62 811 96000 197

The community can also monitor the program through the site of https://corona.jakarta.go.id/en/ksbb. Questions, complaints, or alleged violations regarding the distribution of assistances can be submitted through 14 official complaint channels of the DKI Jakarta Provincial Government that are integrated with Cepat Respon Masyarakat (CRM) with priority on online-based complaint services, namely:

a. JAKI Apps (Jakarta Terkini)

b. Twitter account @DKIJakarta

c. Facebook account Pemprov DKI Jakarta

d. Email: [email protected]

e. Governor's Social Media Account

f. SMS 08111272206

g. Website jakarta.go.id

h. QLUE Apps

i. LAPOR 1708

Implementation of Transition Period

The Transition Period
The Transition Period Towards a Healthy, Safe and Productive Community, hereinafter referred to as the Transition Period, is the implementation of the PSBB by adjusting various community activities based on indicators of epidemiological studies, evaluating public health conditions and evaluating the readiness of health facilities and the community's obligation to implement Clean and Healthy Living (PHBS) Covid-19 prevention.

Activities Affected by the Transition Period
The Transition Period is carried out in stages towards activities including:
  • learning in schools and/or other educational institutions;
  • religious activities at home/place of worship;
  • work activities at work;
  • activities in public places/facilities;
  • social and cultural activities; and
  • movement of people and goods using modes of transportation.
Clean and Healthy Living (PHBS)
PHBS during the Covid-19 Pandemic Period is a set of behaviors that are practiced on the basis of awareness to prevent exposure and spread of Covid-19.

Everyone who lives/is domiciled in the Province of DKI Jakarta:

1. must use a mask outside the home;

2. carry out the Healthy Life Community Movement (Germas) through the application of PHBS with the following conditions:

  • limit activities outside the home only for activities that are important and urgent;
  • maintain personal health and not doing activities outside the home when feeling unwell;
  • limit activities outside the home for those at high risk when exposed to Covid-19;
  • make physical distancing within a range of at least 1 (one) meter between people when interacting with groups;
  • limit yourself not to be in a crowd;
  • avoid using personal tools together;
  • wash hands with clean water and soap before and/or after activities;

The leader/person in charge of each order referred to must:
  • apply environmental hygiene and sanitation in every setting;
  • apply distance restrictions between people for all activities in each order, including vertical mobility facilities such as the use of elevators and stairs (physical distancing);
  • take measurements of body temperature at each entry point of the environment in each order;
  • avoid work activities/activities that can create a crowd;
  • provide facilities and infrastructure to support the implementation of PHBS;
  • to install indicator signs and/or explanations related to the application of PHBS in each order that is their responsibility; appeal and educate all those who are in their responsibility to implement the PHBS; and
  • conduct internal supervision of PHBS Covid-19 prevention periodically on each order that is their responsibility.
Covid-19 Cases in the Workplace
In the event that workers and/or community members are found in the workplace/place of activity as OTG, ODP, PDP or Covid-19 confirmation, the leader/person in charge of the workplace/place of activity must:
  • report and coordinate with Puskesmas or the Department of Health; to stop the activity at work/activity site during the cleaning and disinfection process at least 1 x 24 (once in twenty-four) hours;
  • clean all work areas on surfaces that are often touched by workers with cleaning fluid/disinfectant liquid;
  • disinfect all workplaces/activity sites including work facilities and equipment contaminated by sick workers;
  • regulate the air circulation in the place contaminated by sick workers; and
  • conduct health checks and Self Isolation/Quarantine of workers and/or community members who have had physical contact with workers and/or community members exposed to Covid-19.
Transition Period Schools and Other Educational Institutions
Schools and/or other educational institutions can organize teaching and learning activities in accordance with the stages of the Transition Period and follow the provisions of the competent authorities in the field of education.

The caretaker and/or person in charge of schools and/or other educational institutions in conducting teaching and learning activities are required to comply with the following conditions:
  • apply health protocols in the area of ​​schools and/or other educational institutions;
  • wear a mask;
  • take measurements of body temperature for all students and education personnel;
  • wash hands with clean water and soap before and/or after activities;
  • apply a safe distance between students and education personnel at least 1 (one) meter (physical distancing);
  • clean up the school area and/or other educational institutions and the surrounding environment;
  • periodically disinfect floors, walls and surfaces of objects in the school area and/or other educational institutions; and
  • make and announce the Covid-19 integrity pact and prevention protocol.
Houses of Worship
Houses of worship can carry out religious activities in areas/environments that are safe from the risk of Covid-19 transmission according to the stage of the Transition Period.

The management and/or the person in charge of houses of worship that carry out religious activities must comply with the following provisions:
  • the number of users of houses of worship is at most 50% (fifty percent) of the capacity of houses of worship;
  • implement health protocols in the area of places of worship;
  • take measurements of body temperature for all users of houses of worship;
  • notify every user of the house of worship to bring their own worship equipment;
  • apply a safe distance between users of places of worship at least 1 (one) meter (physical distancing);
  • clean houses of worship and the surrounding environment;
  • clean and disinfect the floors, walls and building equipment of houses of worship before and after worship activities; and
  • follow policies set by religious organizations.

Transition Period in The Workplace
The workplace can carry out work activities in accordance with the stages of the Transition Period.

Provisions that Must be Obeyed by the Management and/or Person in Charge of the Workplace
The leader and/or person in charge of the workplace carrying out the activity must comply with the following provisions:
  • form a Covid-19 Handling Team at work;
  • apply a capacity limit of the maximum number of people 50% (fifty percent) who are in the workplace at the same time;
  • make arrangements for working days, working hours, work shifts and work systems;
  • require workers to wear masks;
  • ensure that all work areas are clean and hygienic by periodic cleaning using cleaners and disinfectants;
  • apply a body temperature check before entering the workplace;
  • provide hand sanitizer;
  • provide facilities for washing hands with running water and soap;
  • prohibited from laying off workers carrying out Self Isolation/Quarantine;
  • ensure workers who come to work in conditions not infected by Covid-19;
  • keep a distance in all work activities, setting the distance between workers at least 1 (one) meter in each work activity (physical distancing);
  • avoid work activities/activities that can create a crowd;
  • proactively monitor workers' health;
  • implement Covid-19 prevention protocols at work; and
  • make and announce the Covid-19 integrity pact and prevention protocol.
Public Spaces/Facilities
Public places/facilities can carry out activities according to the Transition Period.

The management and/or the person in charge of the public place/facility carrying out the activity must comply with the following provisions:
  • limit the number of visitors to a maximum of 50% (fifty percent) of the capacity of public places/facilities;
  • require visitors to use masks;
  • provide facilities for washing hands with running water and soap;
  • set visiting times;
  • keep a distance of at least 1 (one) meter between visitors (physical distancing);
  • maintain the cleanliness of public places/facilities; and
  • clean and disinfect areas/public facilities.
Social and Cultural Activities
Social and cultural activities can be carried out in accordance with the stages of the Transition Period.

Management and/or person in charge of social and cultural activities must comply with the following provisions:
  • implement Covid-19 prevention protocol when implementing activities according to policies set by the competent authority;
  • the number of visitors is at most 50% (fifty percent) of the capacity of the venue;
  • require visitors to use masks;
  • apply a body temperature check;
  • ensure that visitors who come are not infected by Covid-19,
  • provide facilities for washing hands with running water and soap;
  • provide hand sanitizer,
  • keep a distance of at least 1 (one) meter between visitors (physical distancing); and
  • make and announce the Covid-19 integrity pact and prevention protocol.
Transportation Capacity
Transport capacity control for the use of transportation modes for the movement of people and/or goods is carried out through the application of the carrying capacity limits including:
  • the carrying capacity of individual passenger cars is maximum for 2 (two) people per seat row, except with passengers domiciled at the same address;
  • the transport capacity of passenger cars/public buses, water transportation, railroad transport at most 50% (fifty percent) of the transport capacity; and
  • the passenger transport capacity of freight cars is maximum for 2 (two) people per row seat.
Prioritization of Walking and Cycling
During the Transition Period, all road segments are prioritized for pedestrians and cyclists as a means of mobility for residents. The use of built bicycle lanes will be increased and special bicycle parking will be provided.

Provision of bicycle parking placed at the facility includes:
  • office parking spaces;
  • shopping mall parking spaces;
  • stop;
  • terminal;
  • station; and
  • port/dock.

The provision of bicycle parking spaces in offices and shopping centers is set at 10% (ten percent) of parking capacity.

Health Protocols for Public and Private Transportation
During the Transition Period, the Covid-19 preventive health protocol for all types of transportation facilities used to transport people and/or goods is implemented.

Covid-19 Prevention Protocols for All Types of Transportation
The implementation of the Covid-19 prevention protocol for all types of transportation facilities used to transport people and/or goods includes:
the obligation for each officer, user, and/or crew of public transportation facilities to:
  • always use a mask;
  • wash hands with soap and running water after using the vehicle;
  • check and monitor body temperature before entering transportation facilities, and
  • not travel while experiencing above normal body temperature or in a state of illness.

For Private Car and Motorbike Users
the obligation for users of private vehicles both cars and motorbikes to:
  • always use a mask;
  • washing hands with soap and running water after using the vehicle;
  • clean the vehicle before and/or after operation; and
  • not drive while experiencing above normal body temperature or in a state of illness.

During the Transition Period, operators of public motor vehicles, water transportation, railroad transportation must follow the following conditions:
  • limit operating hours according to the regulations of the DKI Jakarta Provincial Government and/or related agencies:
  • maintain a distance in the means of transportation of at least 1 (one) meter (physical distancing) and
  • provide bicycle storage space in its transportation facilities.

Further information about the implementation of the Transition Period can be accessed at:
Peraturan Gubernur DKI Jakarta No. 51 Tahun 2020 (download here).

The provision applied since 4 June 2020