FAQ

1. Vaccines are biological products given to a person to protect from debilitating, even life-threatening diseases.
2. Vaccines will stimulate the formation of immunity against certain diseases on someone's body.
3. The body will remember the disease-carrying viruses or bacteria, recognize it and know how to fight it.

• Vaccines that are mass-produced are already going through a long process and must meet the main requirements, namely: Safe, Effective, Stable and Efficient in terms of cost.
• The safety aspect of vaccines is ascertained through several stages of proper clinical trials and upholds the principles of science and health standards.
• In essence, the government is not in a hurry in implementing vaccinations, and still prioritizing the aspects of safety, benefits, and the efficacy of vaccines.
• The government only provides Covid-19 vaccines that are proven safe and passed the clinical trial, and have received Emergency Use of Authorization (EUA) from BPOM.

In general, the side effects that arise can vary. It usually light, temporary, not always present, and dependent on body condition. Mild side effects such as fever and muscle aches, or a rash at the injection site are normal but still need to be monitored. Through the complete stages of vaccine development and testing, the more severe side effects can be detected beforehand to be evaluated further. The benefits of the vaccine far outweigh the risk of getting sick from the refusal of vaccination.

If there is an Adverse Event Following Immunization (AEFI) incident, it will be handled by The National Committee for the Assessment and Prevention of AEFI as well as committees in each region to monitor and treat AEFI.

Vaccination is not only aimed at breaking the chain of disease transmission and stop the plague only, but also in the long term to eliminate or even eradicate the disease itself.

Indonesia has a long history of controlling infectious diseases by vaccination or immunization. Indonesia also contributed to the prevention of disease in the world through vaccination. For example, since the first immunization against smallpox carried out in 1956, it was successfuly eradicated worldwide in 1974 before immunization officialy stopped in 1980. Same with polio. Since immunization against polio was first declared in 1972, Indonesia achieved polio-free in 2014.

Currently, the world, including Indonesia, is in the process of polio eradication targeted by 2023. Another example is the intensive efforts to administer tetanus immunization (Tetanus Toxoid) for pregnant women, which made Indonesia finally achieve tetanus elimination status for maternal and neonatal cases in 2016.

Health workers who get vaccinated:

• Doctor
• Nurse
• Midwife
• Other health workers (pharmacy, nutrition, public health, etc.)
• Health worker assistant
• Supporting staff
• Co-assistant
• TNI / POLRI

Vaccination is carried out in 4 stages by considering availability and time of arrival. The stages for the Covid-19 vaccination are as follow:

1. Phase 1 (from January to April 2021)

The targets of the Covid-19 phase 1 vaccination are health workers, health assistant personnel, support staff, and students who are currently undergoing medical professional education working in Health Service Facilities.

2. Phase 2 (from January to April 2021)

The targets for the COVID19 vaccination phase 2 are:

a. Public service officers, including from Indonesian National Armed Forces / Indonesian National Police, legal apparatus, and other public service officers which include officials at airports/ports/stations/terminals, banks, state electricity companies, and local water companies, as well as other officers who are directly involved in providing services to the community.

b. Elderly group (≥ 60 years).

3. Phase 3 (from April 2021 to March 2022)

The target of Covid-19 phase 3 vaccination is vulnerable people from the aspect of geospatial, social, and economic.

4. Stage 4 (from April 2021 to March 2022)

The target of vaccination for stage 4 is the community and other economic actors with a cluster approach according to vaccine availability.

The staging and determining of priority groups for vaccine recipients is carried out according to the Roadmap of the WHO Strategic Advisory Group of Experts on Immunization (SAGE) as well as studies from the National Immunization Expert Advisory Committee (Indonesian Technical Advisory Group).

Covid-19 vaccination services are carried out at owned Health Service Facilities Central Government, Provincial Government, Regency / City Government or owned by the public / private sector that meet the requirements, including:

1. Puskesmas, Puskesmas Pembantu

2. Clinic

3. Hospital and / or

4. Health Service Unit at the Port Health Office (KKP)

Vaccination for Covid-19 is carried out in stages after the vaccine is licensed from BPOM in the form of Emergency Use of Authorization (EUA). Potential Covid-19 vaccine recipients will receive SMS-Blast for re-registration and selecting the place and time of the vaccination.

Vaccines are given only to those who are healthy. There are several individual criteria or groups that should not be immunized against Covid-19:

a. People who are sick

People who are sick, should not be vaccinated. If a participant is sick, they must recover before the vaccination.

b. Have comorbidities

People with comorbidities such as diabetes or hypertension should not receive the vaccine. Therefore, before vaccination, everyone will be checked for their health condition. Those with comorbid diseases must be in controlled conditions to receive vaccination approval from the doctor.

c. Not age appropriate

As recommended by the government, the person who gets the Covid-19 vaccine is the 18+ year age group. This means those outside the group, like children, are not allowed yet to receive the vaccine.

d. Have a history of autoimmune.

e. Have previously contracted Covid-19

f. Pregnant and lactating women

At present, clinical trials of the Covid-19 vaccine are limited to those aged 18+ years, which is the age group most exposed to Covid-19. Vaccine development for children is still planned for several vaccine candidates. Once a safe and effective Covid-19 vaccine is available for children, the government will make an effort to acquire the access. For now, protect your children by keep playing and learning on house, do not go to a large crowd, and stay following the health protocol.

Vaccines does not make people 100% immune to Covid-19. However, it will reduce the impact if people do infected by Covid-19. For that reason, even though you have been vaccinated, we strongly recommends maintaining the health protocols.

All designated Puskesmas and some hospitals that has been tasked to anticipate the phase 1 for health personnel. Hospitals and clinics for the TNI POLRI ranks have also been registered.

The Health Office, Sudinkes, Puskesmas, and vaccinator facilities that have been registered in the P-Care (Primary Care) have the readiness to store vaccines in the form of a cold room for the Health Office, cold chain for the Sudinkes and Puskesmas. The storage is according to WHO standards at 2-8 °C, calibrated and temperature monitored. Vaccine storage management is also strictly enforced by officers, to ensure the vaccine stability, starting from the factory, vaccine storage installation, until the vaccine is administered by the vaccinator into the target.

The DKI Jakarta Health Office together with KOMDA PP KIPI (Regional Committee for the Prevention and Management of Adverse Event Following Immunization) have prepared a team that will monitor the impact of post-vaccination at every administrative level. The DKI Jakarta Health Office has also established 21 KIPI referral hospitals for Covid-19 vaccination. The Governor's Decree regarding the provincial and regional KOMDA KIPI is still in the process.

People with Covid-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have Covid-19:

-Fever or chills

-Cough

-Shortness of breath or difficulty breathing

-Fatigue

-Muscle or body aches

-Headache

-New loss of taste or smell

-Sore throat

-Congestion or runny nose

-Nausea or vomiting

-Diarrhea

If there are people who, within 14 days before the symptoms appear, have traveled to an infected area or have treated/had close contact with a Covid-19 suspect or patient, then that person will be examined through further laboratory examinations to confirm the diagnosis.

If the aforementioned symptoms are present AND you have traveled to a Covid-19 infected country or was exposed to a Covid-19 positive patient, contact the Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone call, 081 112 112 112 or 081 388 376 955 via WhatsApp to receive further instructions.

1. The recipient not responding to the first, second, third, and fourth invitation, with the latter is given for recipient who encounter troubled distribution on 24-25 May, 2021;
2. Duplicate Identity Number;
3. Move out from Jakarta;
4. Family head dies without a designated heir.

According to KMK No. HK.01.07-MENKES-413-2020 concerning Guidelines for the Prevention and Control of COVID-19, which is meant by Suspect, Probable, and Confirmed Cases are as follows:

Suspect case

Someone who has one of the following criteria:

a. People with acute respiratory infections (ARI)* AND in the last 14 days before symptoms appear have a history of travel or living in a country/region of Indonesia who reports local transmission**.

b. People with one of the symptoms/signs of ARI* AND in the last 14 days before the symptoms appear have a history of contact with a confirmed/probable case of Covid-19. People with severe ARI/pneumonia who need hospitalization AND no other cause based on a convincing clinical description.

The term Patient Under Supervision (PDP) is re-introduced as a Suspect case.

Probable Case

Suspected cases with severe ARI/ARDS/died with a convincing clinical description of Covid-19 AND no results of RT-PCR laboratory examination.

Confirmed Case

Someone who tested positive for Covid-19 proven by RT-PCR laboratory examination. There are 2 types of Confirmed case:

a. A case confirmed with symptoms (symptomatic)

b. A case that confirmed without symptoms (asymptomatic)

Information:

*ARI is fever (≥38oC) or a history of fever; and accompanied by one of the symptoms/signs of respiratory disease such as: coughing/shortness of breath/sore throat/runny nose/mild to severe pneumonia.

** Local transmission is the country/region with a confirmed case whose source of transmission originates from the region reporting the case. Local transmission country is a country included in the classification of cluster cases and community transmission, for a complete list, please visit

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports

Local transmission areas in Indonesia which can be seen on https://infinemerging.kemkes.go.id.

1. Statement Letter from RT (neighborhood leader) and RW (hamlet leader) explaining official travel activities
2. Health statement letter (stamped)
3. Certificate of
   - official letter of travel out of Jabodetabel (for a one-time trip)
   - certificate of work for a worker whose workplace is outside Jabodetabel (for multiple trips)
   - certificate of having a business outside Jabodetabek known by the authorized official (for multiple trips)
4. Colored passport photo
5. Copy of ID Card

1. Statement Letter from RT (neighborhood leader) and RW (hamlet leader) explaining official travel activities
2. Health statement letter (stamped)
3. Certificate of work for a worker whose workplace is in Jakarta (for multiple trips)
4. Letter of Assignment/Invitation from the institution/workplace in Jakarta
5. Letter of guarantee (stamped) from a family member or workplace in Jakarta Province which is known by the neighborhood leader (Ketua RT) (for a one-time trip)
6. For an emergency trip, attach a certificate of domicile of residence from the urban village (kelurahan) in Jakarta
7. Color passport photo
8. Copy of ID Card

According to KMK No. HK.01.07-MENKES-413-2020 concerning the Guidelines for the Prevention and Control of COVID-19, which is meant by Close Contact is as follows:

People who have a history of contact with probable or confirmed case of Covid-19. This includes:

a. Face to face/close contact with a probable case or confirmed case within a radius of 1 meter and within a period of 15 minutes or more.

b. Direct physical touch with probable or confirmed cases (such as shaking hands, holding hands, etc.).

c. People who provide direct treatment for probable or confirmed cases without using a standardized PPE.

d. Other situations that indicate contact are based on local risk assessments determined by the local epidemiological investigation team.

In probable or confirmed cases with symptoms, to find close contact the contact period is calculated from 2 days before symptoms appear and up to 14 days after symptoms appear.

In case of asymptomatic confirmation, to find close contact the contact period is calculated from 2 days before and 14 days after the date of collection of the confirmed case specimen.

According to KMK No. HK.01.07-MENKES-413-2020 concerning the Guidelines for the Prevention and Control of Covid-19, which is meant by Traveler, Discarded, Completed Isolation, and Death are as follows:

Traveler

Someone who traveled from within the country (domestic) and abroad in the last 14 days.

Discarded

Discarded if it meets one of the following criteria:

a. A suspect case with 2 times negative RT-PCR examination results for 2 consecutive days within an interval of > 24 hours.

b. A close contact case who has completed the 14 days quarantine period.

Finish Isolation

Finish isolation is if someone meet one of the following criterias:

a. Asymptomatic confirmation cases without RT-PCR follow-up with 10 days of independent isolation since the confirmation of the diagnostic specimen was taken.

b. Probable/confirmed cases with symptoms (symptomatic) that did not undergo RT-PCR follow-up were counted 10 days from the date of onset plus at least 3 days after they no longer showing symptoms of fever and respiratory problems.

c. Probable cases/cases of symptomatic (confirmation of) symptomatic who received a negative RT-PCR follow-up 1 times, plus at least 3 days after no longer showing symptoms of fever and respiratory problems.

Death

Dead of Covid-19 for surveillance purposes is a confirmed/probable case of Covid-19 who died.

It is still uncertain how long COVID-19 can stay on the surface of an object. However, preliminary studies show that COVID-19 can last for several hours, depending on the type of surface, temperature, or humidity of the environment.

But a simple disinfectant can kill the virus so that it is impossible to infect people. And getting used to washing hands with soap and water, or alcohol-based hand rubs, and avoiding touching your eyes, mouth, or nose are more effective in protecting yourself.

A person can get infected from the carrier of coronavirus or a person who has tested positive for COVID-19. This disease can spread through small droplets from the nose or mouth when coughing or sneezing. The droplet then falls on the surrounding objects. If someone touches an object that has been contaminated with the droplet, then touches their eyes, nose, or mouth, then that person can be infected with COVID-19. Or someone could get infected by accidentally inhaling droplets from the infected person. Therefore, it is crucial to wear a mask and keep a safe distance of about one meter from others.

To this day, experts are still conducting investigations to determine the source of the virus, its type of exposure, and its transmission. Make sure to keep yourself updated with current and accurate sources of information on the development of the disease.

People who live or travel in areas with confirmed transmission of COVID-19 are very likely to be infected. Those infected are people who, within 14 days before symptoms appear, had a travel history to an infected country or who have been in close contact with family members, coworkers, or medical personnel who treat patients before they know they are infected with COVID-19.

Health care workers who treat patients with COVID-19 are at higher risk and must consistently protect themselves with appropriate infection prevention and control procedures.

The transmission of this disease is mainly through small droplets released when a person coughs or sneezes. 

Many people with Covid-19 only experience mild symptoms such as mild coughing, and even barely suffer from any pain, which may occur in the early stages of the disease. Until now, experts are continuing to investigate to determine the transmission period or incubation period of Covid-19. Make sure to keep yourself updated with current and accurate sources of information on the development of the disease.

The test for coronavirus in Jakarta Government-owned health facilities can only be done if there is a high probability that you have the disease.

For example if:

-You have close contact with someone who is positive Covid-19

-You traveled to a country or region with a high risk of Covid-19 in the last 14 days

In this case, you should call Jakarta Provincial Department of Health's Covid-19 Hotline at 112 via phone, 081 112 112 112 or 081 388 376 955 via WhatsApp for further instructions.

If you become a suspect of COVID-19, Jakarta's COVID-19 Response Team will take several samples to be tested, for example:

• Mucus from the nose, throat, or lungs; and/or
• blood

You will also be isolated from other people until the test confirms whether you are negative or positive for COVID-19.

As of now, there is no vaccine to prevent transmission of Covid-19, but you can take some precautionary measures, for example:

A. Maintaining health and fitness to improve your immune system.

B. Use a mask to cover your mouth and nose when you are outside the home.

C. Keep a minimum 1,5 meter physical distance with other people.

D. Washing hands using soap and running water or using 70-80% alcohol-based hand rub according to the steps of proper handwashing. Washing your hands thoroughly is easy and inexpensive. And, most of the diseases caused by viruses and bacteria are carried by the hands. Therefore, maintaining hand hygiene is very important.

E. When coughing and sneezing, try to keep your surroundings from being infected. Cover your nose and mouth with a tissue or creases of the inner elbows (not with your palms) and use a mask.

F.  Avoid contact with other people or travel to public places.

G. Avoid touching the eyes, nose, and mouth. Hands touch many things that can be contaminated with viruses. If we touch the eyes, nose, and mouth with contaminated hands, the virus can easily enter our body.

H. Dispose of used paper towels and masks properly in the trash, then wash your hands.

I.  Postpone your trip to the area/country where the Covid-19 case has been found.

J. Avoid leaving your home unless it is an absolute emergency.

K. Always monitor the progress of Covid-19 from official and accurate sources. Follow the directions and information from the health center and the local Health Department. Information from the right sources can help protect you from the transmission and spread of this disease.

People with COVID-19 and influenza will experience the same respiratory tract symptoms, such as fever, cough, and runny nose. Although the symptoms are the same, the causes of the virus are different, so it is difficult for us to identify each of these diseases.

Accurate medical examination with laboratory examination reference is needed to confirm whether someone is infected with COVID-19. For anyone who has a fever, cough, and shortness of breath, we encourage you to seek treatment immediately. Notify health workers about your travel history to an affected country/area in the last 14 days before symptoms appear, or if you have been in close contact with someone who is suffering symptoms of respiratory tract infections.

Since March 5, 2020, Indonesia has imposed restrictions on travel to China in the form of temporary suspension of flights to and from China.
On March 5, 2020, Indonesia also imposed a ban on transit or entry into Indonesia for travelers who within 14 days previously came from the following regions:

• Iran: Tehran, Qom, Gilan
• Italy: Territories of Lombardi, Veneto, Emilia Romagna, Marche, and Piedmont
• South Korea: Daegu City and Gyeongsangbuk-do Province.

Information about the IEC media or the situation of the development of COVID-19 is available on:

Hello Kemenkes: 1500567
Emergency Operation Center (EOC) Hotline: 119 or (021) 521 0411 or 0812 1212 3119

Twitter: @KemenkesRI
Facebook: @KementerianKesehatanRI
Instagram: @kemenkes_ri
Website: www.who.int, www.infeksiemerging.kemkes.go.id, www.sehatnegeriku.kemkes.go.id

• Central Government BST is a social assistance sourced from the State Budget of the Ministry of Social Affairs of the Republic of Indonesia and is distributed by the Central Government through PT Pos Indonesia (Persero).
• The Jakarta BST is social assistance from the Provincial Government of Jakarta which sourced from the Regional Budget (APBD) and is distributed to the accounts of BST recipients through Bank DKI.

• Jakarta Provincial Government BST distribution locations are spread over 160 location points in the area stated in the invitation that was sent to BST recipients.
• Central Government BST will be distributed to the homes of each Central Government BST recipient by PT Pos Indonesia.

a. The recipient may authorize the withdrawal of the Savings Card to a family that is still in one KK or different KK by bringing the requirements as stated in the Invitation Letter; or

b. recipients can report to the Head of The Social Unit at the District Office to reschedule the Savings Card collection.

• If the ATM card is lost, the BST recipient can block it first by contacting the Bank DKI call center at (021) 1500351.
• - The recipients should submit an Affidavit of Loss from the local Police Office then make a report on the application for a new ATM Card or Savings Card at the nearest Bank DKI Office.

Several assessments for Beneficiary Families (KPM) who cannot continue to receive BST COVID-19 in 2021:

a. Misuse of BST cards

b. Changes in the results of sub-district deliberative forum and field verification by regional officials.

c. Duplication with PKH and BPNT social assistance recipients.

d. Recipients have moved out/passed away/are no longer listed in the DTKS.

e. Recipients have steady income.

The recipients of the COVID-19 PSBB Social Aid Program are targeted at 1.2 million poor and vulnerable families living in DKI Jakarta Province. Data includes:

1. Existing Jakarta Social Aid Recipients (including cheap food, KJP, KLJ, disability and PKD children)
2. Integrated Social Welfare Data from the Department of Social Affairs and Ministry of Social Affairs
3. Data on workers affected by COVID-19 by the Manpower Office

The recipients of the COVID-19 social aid program are families as in point 3 plus families who earn less than Rp 5 million per month and experience one of the impacts below:

List of recipients of the COVID-19 PSBB Social Aid Program includes families who have:

1. a reduction or lack of salary due to job termination;
2. business closure/unable to sell goods; and
3. revenue/turnover decreases dramatically due to the COVID-19 pandemic.

1. For families who live in Jakarta and meet the criteria (see no. 4), but their name is not registered, then they can immediately report to the local Hamlet (RW) to fill the application form for Social Assistance for the COVID-19 PSBB, and also must attach a letter of Job Termination (PHK) from the company for those who are laid off.
2. For families who live in Jakarta and meet the criteria, but do not have an Identity Card of DKI Jakarta (KTP), they can immediately report to the local Hamlet (RW) to fill the application form for Social Assistance for the COVID-19 PSBB and must attach a letter of domicile from the local head of neighborhood (RT), and also must attach a letter of Job Termination (PHK) from the company for those who are laid off.
   

Each recipient family of the COVID-19 PSBB Social Aid Program will receive 1 (one) aid package containing food commodities, personal hygiene kits and masks that are tightly packed for hygiene. The composition of food commodities given attention to the fulfillment of the average daily calories. There is no cash assistance. The complete composition of the DKI Jakarta Province PSBB COVID-19 Social Assistance Package consists of:

1. 5 kg rice (1 sack);
2. Protein food ingredients (2 cans);
3. Biscuits (2 packs);
4. 0.9 liters of cooking oil (1 pack);
5. Bar soap (2 pieces); and
6. Cloth masks (2 pieces).

The COVID-19 PSBB Social Aid Program is a program of the Jakarta Provincial Government whose form, schedule and mechanism of aid distribution have been mentioned in points 9, 10, and 11. The COVID-19 PSBB Social Aid Program is sourced from the Jakarta APBD and separate funding sources from the Social Assistance Program planned by the Central Government.

The Provincial Government of Jakarta supports the Social Assistance Program to be implemented by the Central Government so that it can be carried out effectively and reduce the burden on the poor and vulnerable people who live in the Jakarta area during the implementation of the large-scale social restriction (PSBB).

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is a social collaboration program to help each other by bringing people together, whether the ones who want to give and people who need help, with the DKI Jakarta Provincial Government as the program facilitator.

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is launched to coincide with the Holy Month of Ramadan. This program is expected to continue, particularly in overcoming the COVID-19 pandemic.

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is facilitated through the https://corona.jakarta.go.id/en/ksbb page that can bring together donors and people in need, assisted by data and information of area condition affected by the COVID-19 pandemic. The DKI Jakarta Provincial Government also provides assistance and supervision in KSBB donations distribution.

Society as individuals, groups and institutions can join the program with these following guidelines:

1. Go to https://corona.jakarta.go.id/en/ksbb site.
2. Location map will be the first guide of area and criteria according to your donation plan; Area, number of households, criteria of location in need (RW, Orphanage, Nursing Home, Disability Home Care and Islamic Boarding Schools).
3. Select the target area and click "Beri Bantuan" button. You will be asked to fill out the LARGE-SCALE SOCIAL COLLABORATION (KSBB) Commitment Distribution Form. Fill out the form according to your donation plan.
4. Click submit, and your donation will be recorded in the system.
5. You will receive contact of person in charge of the location selected. Contact the person in charge immediately in less than 48 hours and coordinate your donation distribution plan.
6. Distribution for ready meal type of assistance must be delivered directly to location.
7. If you have distributed the assistance, submit confirmation of assistance distribution to the system. This information becomes public that is reported regularly.

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is different from COVID-19 PSBB Social Assistance program and Social Assistance Program from Central Government which both are Government programs using the Central Government Budget related to COVID-19 handling.

LARGE-SCALE SOCIAL COLLABORATION (KSBB) is a platform for sharing from residents to other residents in need, utilizing data and information provided by DKI Provincial Government as the program facilitator.

The form of assistance is determined by each collaborator who wants to participate to help others. DKI Jakarta Provincial Government also provides a reference of priority assistance form for the Ramadan KSBB, namely:

1. A Whole day Ready to eat Food Package (2 meals/day) Rp 45,000/person/day. Rice, Vegetables, Side dishes, Beverage, Takjil (for itfar/break the fast) or other similar form Assumption: 1 household @4 people.
2. Basic Needs Package Rp 200,000/household/week. Rice 5 Kg, Cooking oil 2L, Wheat flour1 Kg, Condensed milk 1 can, Sugar 1 Kg, Tea and instant coffee, Sardines 1 can, Instant noodles 5 pcs, Margarine 200 Gr, Dates 500 Gr or other similar form.
3. Lebaran Package Rp 85,000 (only once). Syrup 580 ml, Biscuit, Sugar, Tea, Nata De Coco or other similar form.
4. THR Package Cash Rp 50.000/person or Rp 200.000/household (only once). Assumption: 1 household @4 people

The LARGE-SCALE SOCIAL COLLABORATION (KSBB) program is not only for Jakarta residents, but also for other people who live in Jakarta. In particular, the program is focused on target recipients:

1. RWs - Village Association

2. Islamic Boarding Schools

3. Orphanages/Child Care Social Institutions

4. Nursing Home

5. Disability Home Care

6. Other Potential Priority Locations

It is recommended to distribute donations to Aggregators that are in partnership in LARGE-SCALE SOCIAL COLLABORATION (KSBB) program namely, BAZNAS BAZIS, Aksi Cepat Tanggap, Palang Merah Indonesia, Rumah Zakat and Yayasan Dompet Dhuafa Republika. Your donation will be collected with the others and distributed by the Aggregator partner.

For more information about LARGE-SCALE SOCIAL COLLABORATION (KSBB) partners, you can visit https://corona.jakarta.go.id/en/ksbb.

1. Palang Merah Indonesia

Bank DKI

account number: 101-03-08868-0

account name: PMI DKI Jakarta

CP: Erna Cahyani 081283335320

pmidkijakarta.or.id

2. Baznas DKI Jakarta

Bank BCA

account number: 03-53-04-8888

account name: Baznas Bazis DKI

CP: Ahmad Sholih 085216880310

baznasbazisdki.id

3. Yayasan Rumah Zakat

Bank DKI Syariah

account number: 701-70-07000-1

account name: Yayasan Rumah Zakat

CP: Nur Lutfiyana 085691910364

rumahzakat.org

4. Aksi Cepat Tanggap

Bank DKI Syariah

account number: 70-209-002-767

account name: Aksi Cepat Tanggap

CP: Panca Irawan 085262942208

act.id

5. Human Initiative

Bank Mandiri

account number: 129-000-5450-057

account name: PKPU

CP: Ferdiansyah 081321105551

human-initiative.org

6. Yayasan Dompet Dhuafa Republika

Bank DKI Syariah

account number: 708-0900-050

account name: Yayasan Dompet Dhuafa Republika

CP: Dian Mulyadi 08176033317

dompetdhuafa.org

To ask a question you can contact our Chat Center service on Whatsapp at these following number:

- Admin JDCN 1

+62 811 834 8899

- Admin JDCN 2

+62 811 96000 196

- Admin JDCN 3

+62 811 96000 197

The community can also monitor the program through the site of https://corona.jakarta.go.id/en/ksbb. Questions, complaints, or alleged violations regarding the distribution of assistances can be submitted through 14 official complaint channels of the DKI Jakarta Provincial Government that are integrated with Cepat Respon Masyarakat (CRM) with priority on online-based complaint services, namely:

a. JAKI Apps (Jakarta Terkini)

b. Twitter account @DKIJakarta

c. Facebook account Pemprov DKI Jakarta

d. Email: [email protected]

e. Governor's Social Media Account

f. SMS 08111272206

g. Website jakarta.go.id

h. QLUE Apps

i. LAPOR 1708

Self-Isolation Controlled Facilities in the hotel category which are paid by the Jakarta Provincial Government are 

Hotel Ibis Senen

Address: Jl. Kramat Raya No. 100, Kwitang, Kota Jakarta Pusat 10420
Patient: asymptomatic   
Charge: Government  

Hotel Grand Asia Jakarta

Address: Jl. Bandengan Selatan No. 88 RT 1, Pejagalan, Kecamatan Penjaringan, Kota Jakarta Utara 14450
Patient: asymptomatic
Charge: Government

Hotel U Stay Mangga Besar

Alamat: Jl. Kartini Raya No 2 RT 16/RW 3, Mangga Besar, Kecamatan Sawah Besar, Kota Jakarta Pusat 10750
Patient: asymptomatic
Charge: Government 

Hotel Twin Plaza

Address: Jl. Tol S. Parman Kav. 93-94 RT 1/RW 8, Kota Bambu Utara, Kecamatan Palmerah, Kota Jakarta Barat 11420
Patient: asymptomatic
Charge: Government

Hotel Ibis Styles Jakarta Mangga Dua

Address: Jl. Gunung Sahari No. 1, Pademangan Barat, Jakarta, Kota Jakarta Utara 14420
Patient: asymptomatic
Charge: Government  

Self-Isolation Controlled Facilities which are available to be used are

Hotel Ciputra

Address: Jl Letjen S. Parman No. 11 RT 11/RW 1, Tanjung Duren Utara, Kecamatan Grogol Petamburan, Kota Jakarta Barat 11470
Patients: asymptomatic
Charge: charges apply

Hotel Pomelotel

Address: Jl Dukuh Patra No. 28, RT 11/RW 1, Menteng Dalam, Kecamatan Tebet, Kota Jakarta Selatan 12870
Patients: asymptomatic
Charge: charges apply

Hotel Oasis Amir

Address: Jl Senen Raya Blok A No. 135-137 RW 2, Senen, Kecamatan Senen, Kota Jakarta Pusat 10410
Patients: asymptomatic
Charge: charges apply

Hotel Ibis Bugdet Jakarta Daan Mogot

Address: Jl Daan Mogot No. 50 B, Wijaya Kusuma, Kota Jakarta Barat 11460
Patients: asymptomatic
Charge: charges apply

Oyo Kalisma Syariah

Address: Jl Ks. Tubun No. 15 - 17, RT 2/RW 1, Petamburan, Kecamatan Tanah Abang, Kota Jakarta Pusat 10260
Patients: asymptomatic
Charge: charges apply

Nite and Day Jakarta Bandegan

Address: Jl. Bandengan Sel. No.14, RT.6/RW.5, Pekojan, Kec. Tambora, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11240
Patients: asymptomatic
Charge: charges apply

Hotel Alia Matraman

Address: Jl. Matraman Raya No.224, RT.4/RW.6, Bali Mester, Kecamatan Jatinegara, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13310
Patients: asymptomatic
Charge: charges apply

Hotel Kalisma Syariah

Address: Jl. Ks. Tubun No.15 - 17, RT.2/RW.1, Petamburan, Kecamatan Tanah Abang, Jakarta, Daerah Khusus Ibukota Jakarta 10260
Patients: asymptomatic
Charge: charges apply

Ibis Jakarta Senen

Address: Jl. Kramat Raya No.100, RT.2/RW.9, Kwitang, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10420
Patients: asymptomatic
Charge: charges apply

Ibis Jakarta Harmoni

Address: Jl. Hayam Wuruk No.35, RT.14/RW.1, Kb. Klp., Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10120
Patients: asymptomatic
Charge: charges apply

Hotel Grand Asia

Address: Jl. Bandengan Sel. No.88, RT.1/RW.2, Pejagalan, Kec. Penjaringan, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14450
Patients: asymptomatic
Charge: charges apply

Wisma BSA (Barfo Sis Alkhairaat)

Address: Mampang Square Blok A-3 LT.4, Mampang Prapatan, Jakarta Selatan
Patients: asymptomatic
Charge: charges apply

Hotel Blue Sky Panduarta Jakarta

Address: Jl. Raden Saleh Raya No.12, RT.10/RW.1, Kenari, Kec. Senen, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10430
Patients: asymptomatic
Charge: charges apply

Hotel Mega Proklamasi

Address: Jl. Proklamasi No.42, RT.10/RW.2, Pegangsaan, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10320
Patients: asymptomatic
Charge: charges apply

Hotel Cemara

Address: Jl. KH. Wahid Hasyim No.69, RT.1/RW.4, Gondangdia, Kec. Menteng, Kota Jakarta Pusat 10350
Patients: asymptomatic
Charge: charges apply

Hotel Kaisar

Address: Jl. Duren Tiga Raya No.1, RT.1/RW.1, Pancoran, Kec. Pancoran, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12780
Patients: asymptomatic
Charge: charges apply

POP Hotel Kelapa Gading

Address: Jl. Boulevard Raya No.13, RT.13/RW.18, Klp. Gading Tim., Kec. Klp. Gading, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14240
Patients: asymptomatic
Charge: charges apply

Ibis Styles Jakarta Mangga Dua

Address: Jl. Gn. Sahari No.1, Pademangan Bar., Jakarta, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14420
Patients: asymptomatic
Charge: charges apply

The characteristics of patients who can be treated are asymptomatic patients:

• Covid-19 patients with positive Rapid Antigen (pending PCR confirmation results) or test positive with PCR test;
• with/without controlled comorbidities according to screening results; 
• oxygen levels in the blood >95%

Currently, there are 13 hotels that provides a Paid Self-Isolation Facility in Jakarta:

1. Nite and Day Jakarta Bandengan
2. Ibis Jakarta Senen Hotel
3. Ibis Jakarta Harmoni Hotel
4. Mega Anggrek Hotel and Convention
5. Grand Asia Hotel
6. Blue Sky Pandurata Jakarta
7. Emperor Hotel
8. Pop Hotel Kelapa Gading
9. Ibis Style Jakarta Mangga Dua
10. Alia Matraman Hotel
11. Kalisma Syariah Hotel
12. Mega Proklamasi Hotel
13. Wisma BSA (Barfo Sis Alkhairaat)

*The list will be updated daily. To get the latest list, please visit this page.

Patients will receive the following facilities/services:

• Room accommodation for self-isolation;
• food services with healthy menus three times a day and snacks twice a day;
• a minimum of 3 liters of mineral water is provided in the room every day; and
• health monitoring and referral in case of worsening symptoms.

The requirements for submitting through the Jakarta Provincial Government for hotel management who are interested and willing to provide a Paid Self-Isolation Facility are as follows:

1. Submit an application to the Jakarta Tourism and Creative Economy Agency (Disparekraf) by attaching the required documents, including

• Application letter in which there is a statement of truth and validity of documents and data on paper stamped Rp10.000;
• Identity of the applicant/person in charge (for Indonesian citizens: KTP, for foreigners: KITAS or photocopy of VISA/Passport);
• Tourism Business Registration Certificate (TDUP);
• Business Place Health Protocol;
• Photo of business location/room layout;
• Self-assessment form requesting a decree to establish a business for the provision of Paid Self-Isolation Facilities;
• Integrity Pact;
• Letter of recommendation as to the location of the Self-Isolation Facility issued by the Ministry of Health or other authorized agency (if any);
• Have cooperation with health facilities in terms of health workers and referral facilities;
• Have cooperation with third parties in terms of waste management;
• Have a network of cooperation with the Covid-19 Task Force at the regional level;
• An integrated post or room for the Covid-19 Task Force-
• Have adequate food-management space with an HSP certificate. The format for all these documents is attached in the Decree of the Head of the Jakarta Tourism and Creative Economy Agency No. 426 of 2021.

2. All required documents and applications can be submitted via email to [email protected], with cc: [email protected]

3. The application will be followed up with an assessment of the health protocol and a field review by the Tourism and Creative Economy Agency (Disparekraf), Jakarta Health Department, and the Regional Disaster Management Agency (BPBD).

4. If improvements are needed according to the results of the field review, hotel management are require to submits improvements.

5. If it is appropriate, then the issuance of a Decision Letter (SK) will then be processed.

6. Hotel management will receive a brief on reporting through the prepared dashboard.

7. Hotel management will get access to the dashboard that has been prepared and MUST report the capacity and availability of beds to the Jakarta Provincial Government through the dashboard. With certain considerations, recommendations for the implementation of Paid Self-Isolation Facilities can be issued by the central government.

Hotel management should be able to provide some of the minimum facilities and services required below.

1. Minimum Service Standard

• Healthy menu three times a day (not in form of buffet) and snacks twice a day;
• adequate food processing space;
• cleaning equipment in the corridor area;
• a triage room with adequate equipment;
• a health clinic/a collaboration agreement with the clinic for monitoring the daily condition of the facility occupants;
• health and support staff;
• cooperation network with the Covid-19 Task Force;
• cooperation in the treatment of toxic waste with third parties;
• self-isolation room area with adequate facilities;
• isolation/patient flow from arrival to discharge.

2. Minimum Standards for Self-Isolation Rooms

• En suite bathroom;
• good and comfortable air circulation and natural lighting;
• bed;
• closed trash cans with a yellow plastic bag for toxic/hazardous waste;
• regulations for isolated patients;
• disinfect the room after the patient has finished isolation.

3. Special Minimum Standard

• Have a reception area for triage and epidemiological investigations;
• a team that has been trained on disinfection;
• mini-hospital;
• personal protective equipment (PPE) for hotel staff according to standards;
• food and beverage delivery is carried out by hotel staff to the front of the room;
• the availability of an evacuation route if there are patients with worsening symptoms;
• accommodation available for health and security personnel;
• the temporary storage of medical and infectious waste is available before being transported to a medical waste treatment facility; and
• hotel staff must be ensured that they are healthy, have no chronic illness, and have carried out PCR swab tests with negative Covid-19 results on a regular basis.

4. Service Monitoring

• Patient isolation consent form;
• regulations for isolated patients;
• cleaning the patient area three times a day; and
• service procedures and management of Paid Self-Isolation Facilities.

5. Monitoring of hotel management procedures and documents (registration and arrival management flow; food processing, wastewater, domestic waste; room and linen cleaning; and Medical/Toxic and Hazardous Material Waste).