Even amid efforts to break the chain of the spread of the
COVID-19 pandemic (Coronavirus Disease 2019), the Government of Jakarta
continues to serve and follow up on reports from residents through
several Citizen Relation Management (CRM) channels, one of which is the
Jakarta Now application or JAKI. Smartcitizen, let's look at what
categories you can still report during the implementation of the Large
Scale Social Restrictions (PSBB) in Jakarta.
[Important Things to Know During PSBB Period in Jakarta]
Health
In the face of a coronavirus outbreak, maintaining your
health is very important. The Government of Jakarta has provided several
medical recommendations such as wearing masks when doing activities
outside the home and conducting Rapid Tests for residents designated in
the ODP (people under monitoring) and PDP (patient under surveillance).
If you have questions or complaints, for example about the government
handling of COVID-19, don't hesitate to report, because the government
is ready to answer and help you. Reports that you make can be submitted
through the Central / Private Health Facilities category.
[COVID-19 Rapid Testing: How Does It Work?]
Peace, Order, and Community Protection
Physical Distancing is one of the first steps taken by the
Government of Jakarta to reduce the spread of the COVID-19 pandemic in
the capital. This instruction was later expanded when the government
imposed PSBB since April 10, 2020, and based on Governor of Jakarta
Regulation No. 33 of 2020.
So if you still see people gathering without any important or emergency
needs in your surrounding environment, immediately report to JAKI under
the category of Disruption of Order and Peace.
Social Aid
The impact of the COVID-19 pandemic has begun to be felt by
all groups of people, especially for those who currently have
difficulty meeting basic needs during the PSBB period. The Governor of
Jakarta, Anies Baswedan, said that the government is ready to distribute
social assistance packages for underprivileged and vulnerable people
affected by the coronavirus, amounting to 1,194,633 families. To ensure that the distribution process runs smoothly, residents can report any problem through the Social Aid category.
Labour
Activities inside the workplace or offices are suspended
during the PSBB period. If your type of work is not included in the 11
excluded sectors, then you are required to temporarily work from home.
Unfortunately, some companies still require their employees to be
present at the office. You can report this violation through the
Worker-Company Relations category which will later be followed up by the
Manpower and Transmigration Office of Jakarta. You can also choose the
same category to report workers' rights that have been violated, for
example, regarding salary during a pandemic.
Commerce
The spread of the COVID-19 pandemic occurred at almost the
same time with Ramadan and is likely to continue until the Idul Fitri.
This can cause some essential items to be difficult to obtain or with
increased prices. The Government of Jakarta through the Department of
Food Security, Maritime Affairs, and Agriculture, has previously stated
that it will guarantee
the availability of food for the people of Jakarta during the PSBB
period. However, if you have difficulty obtaining other needs such as
LPG cylinders, this problem can be reported through the Commerce
category which will follow up on all complaints related to item
scarcity.
Now, Smartcitizen, stay alert during the outbreak and
report any irregularities that you encounter so that every step taken by
the government can run smoothly and Jakarta can immediately recover
from the COVID-19 pandemic.
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