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Reasons Why You Should Use JakLapor During a Pandemic

Aditya Gagat Hanggara

13 August 2020

For the success in curbing the spread of Covid-19 in Jakarta, we need to adopt a healthy lifestyle and be disciplined with health protocols. The public is urged to obey the rules and recommendations that have been implemented by the government. Especially, with the increase in community activities during the implementation of the PSBB Transitional.

You may have complied with these recommendations. But, what about the others? Do you still see people who don't wear masks when they are outside? Or a group of people huddled close together? Well, you can help maintain order during a pandemic by utilizing the complaint channels that have been provided by the Government of Jakarta. One of them is the JakLapor feature which can be accessed through the Jakarta Kini or JAKI application. Why JakLapor? Let's look at some of the reasons.

Reporting in Seconds

JakLapor was created as a practical way for people to report disturbances and problems in their daily activities. You can find this feature directly on the JAKI main page and have been integrated with Jakarta's own Citizen Relation Management (CRM) system. So, every report and complaint you make will get a prompt and precise action from the relevant Regional Apparatus Organizations (OPD).

The speed of making a report is JakLapor's advantage that you cannot underestimate. So, if you find a health protocol violator when you are on your way to the workplace, immediately take your smartphone and open the JAKI application. Tap the camera icon at the bottom-center of the menu and take a photo of the offense you see. Before submitting the report, select the appropriate category and give a brief explanation in the description column.

Your Identity Will Be Kept Secret

When you want to make a complaint report, especially regarding people who break the rules during the transition period, there may be a feeling of concern that your identity will be revealed. Even though you already feel like you are in the right, maybe you are still afraid of getting an unpleasant response or reaction. However, with JakLapor you don't need to worry about this because the report you create doesn't include your name or identity at all.

Apart from the photos you took, JakLapor will only display the report number, location, and date of report creation. No personal information such as your name or residential address. Even so, you still need to apply caution when making complaints. The photo you take must clearly show the violation that was committed. However, to prevent unwanted occurrences at the scene of the violation, make sure you take the photo discreetly and not too close with the subject.

Report Progress Can Be Monitored

With JakLapor, the report you create will automatically be listed in the report list in the JakRespons feature. There, you can not only monitor the follow-up process but also provide comments along with a satisfactory assessment of the performance of the officer handling your report. So, if your complaint is resolved quickly, don't forget to give five stars as a form of appreciation.

If you're using JakLapor, your report will automatically be listed in the report list in the JakRespons feature. There, you can monitor the follow-up process and leave some comments along with a rating to express your satisfaction of the performance of the report handling. So, if your report is resolved, don't forget to give five stars as a form of your appreciation.

Helping Government's Effort in Curbing the Spread

As we know, the spread of the Covid-19 pandemic occurred through the transmission of the SARS-CoV-2 coronavirus contained in droplets from an infected person. Numerous studies have shown that droplets emitted through coughs can fly as far as 1.9 meters. In fact, according to a study published in the New England Journal of Medicine, droplets can fly up to 8 meters when sneezing.

In addition, many people may not know with droplets aerosol that can come out when we speak. Each of these droplets aerosol can store thousands of viruses that cause Covid-19 and can infect people who breathe the surrounding air. This is why the government has continually advised to always wear masks, maintain physical distance when interacting and not create crowds of more than five people.

So, by regularly reporting the crowd or people without masks that you see while doing activities outside, you will contribute to the government's efforts to reduce the spread of the pandemic.

Save Many Lives

According to the results of the screening process conducted by the surveillance team of the Jakarta Health Office at the end of July 2020, there were 107 market clusters in the capital with 555 positive cases. Meanwhile, the office sector is also one of the biggest contributors with 90 clusters and 416 new cases.

You are certainly familiar with the saying "preventing is better than curing". The same thing applies if you use the JakLapor feature to discipline the surrounding environment. So, the reports or complaints you make not only help officers maintain order and peace, but also help prevent new clusters from forming and save many people from contracting the coronavirus.

Those are some of the reasons why you no longer need to hesitate to report violations with JakLapor during a transitional period. You can download the JAKI application via the Google Play Store for Android smartphone users or the Apple App Store for iOS-based devices.

Citizen Report

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Aditya Gagat Hanggara

Aditya Gagat adalah lulusan Teknik Informatika dari Binus University yang saat ini menjadi salah satu Content Writer di Jakarta Smart City. Gemar mengamati isu transportasi, olahraga, teknologi dan sains, ia memulai karier Jurnalistik bersama media internasional pada 2016-2019. Saat ini ia terfokus pada topik kesehatan, khususnya mengenai penanggulangan pandemi Covid-19 di wilayah DKI Jakarta.

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