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How Jakarta Implements Technologies of Smart City in Covid-19 Mitigation

Nana Nurwaesari

18 February 2021

The year 2020 is a surprising moment for many people. How come? We are not just facing the fact that the spread of the coronavirus is happening so fast through human mobility and interaction. However, the acceleration of technology is also being felt, where all activities such as work, study, and worship are implemented online.

The presence of the Covid-19 pandemic has not only accelerated digital transformation in the financial sector. However, digital transformation and the development of Information and Communication Technology (ICT) are also expected to help the health sector, especially in mitigating Covid-19.

Information and Communication Technology is the basis for use and work systems for the development of Smart City in DKI Jakarta, known as the Jakarta Smart City (JSC). By optimizing the use of ICT, Jakarta Smart City aims to identify, understand, and control the resources of the city to be more effective and efficient, especially in improving the quality of public services, solving city problems, and building a sustainable life.

Curbing Covid-19 Cases with Four Principles of JSC

One of the goals of Jakarta Smart City is to provide solutions to urban problems. The presence of the Covid-19 pandemic has become a global issue, including in Jakarta. Based on the research conducted by Katadata Insight Center (KIC), DKI Jakarta is one of the provinces whose people are most vulnerable to Covid-19. This is due to the high mobility of the population in Jakarta.

In this condition, Jakarta Smart City has mitigated and handled Covid-19 through optimization of ICT which is transformed into four principles, namely, Mobile First, System and Data-Driven Technology, Digital Xperience, and Smart Collaboration.

Mobile First

For some of us, smartphones have become our inseparable companion in our daily life. The mobile-first principle is very closely related to smartphones, which today are often one of the essential items whether at home or away. Therefore, Jakarta Smart City has developed the JAKI (Jakarta Kini) application as a Super App that can simplify all citizens' needs and provide solutions to problems in the city of Jakarta.

When the pandemic came, JAKI made it easier to mitigate and handle Covid-19 in Jakarta through its features. By using the JakLapor feature, residents can report Large-Scale Social Restrictions (PSBB) violations in their surrounding environment. Trace feature helps the building managers to regulate the number of visitors so as not to create new clusters. There is also a JakWifi feature that makes it easy for residents to get free internet access, so that citizen mobility can be reduced by transfering their daily activities online.

System and Data-Driven Technology

Obtaining valid and current data related to Covid-19 is very necessary for the community. Through the system and data-driven technology principle, it is easier for Jakarta residents to obtain data and information transparently. System and Data-Driven Technology helps integrate, collect, process, and visualize Covid-19 data. This convenience is not only beneficial for the wider community. Easy data access can also help stakeholders to design and take the right policies in dealing with Covid-19.

The website is a concrete product of the system and data-driven technology principle. Through this website, we can check the development of the number of Covid-19 cases, monitor the case deployment map, check the availability of beds at referral hospitals, and monitor the distribution of social assistance.

Digital Xperience

Technological developments and digital transformation indeed must be accompanied by increasingly high digital literacy. Therefore, Jakarta Smart City collaborates with many parties to increase knowledge related to digital literacy among the community. One of the Digital Xperience products is the Corona Likelihood Metric (CLM). Through this feature, the people of Jakarta can carry out self-assessments to test the risk of Covid-19 symptoms more quickly and easily, without the need to physically meet a doctor.

JakCLM Feature on JAKI

Smart Collaboration

In an effort to maximize the government's role as a collaborator, Jakarta Smart City collaborates with many startups and academics as co-creators. According to Yudhistira Nugraha as Head of the Jakarta Smart City Regional Public Service Agency (BLUD), the principle of Smart Collaboration will facilitate the mitigation of Covid-19 through three basic concepts, namely design thinking, system thinking, and computational thinking.

To carry out these three basic concepts, the government needs strong cooperation with the community. This is very vital because the government cannot be alone in tackling a pandemic. Therefore, the government needs strong collaboration with the community as co-creators in fighting the Covid-19 pandemic. So far, the DKI Jakarta Provincial Government has collaborated with many parties to facilitate the mitigation of Covid-19, including the Harvard CLM Team, Cartenz, and Nodeflux.

Technology indeed makes our lives easier, one of which is in mitigating Covid-19 during a pandemic. However, we cannot rely entirely on technology. The active role of all Smartcitizens is needed to break the chain of spreading Covid-19 in Jakarta. So, keep implementing 3M of health protocol and maximize the use of ICT through the four principles of Smart City!


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Nana Nurwaesari

Nana Nurwaesari adalah content writer Jakarta Smart City yang sedang menempuh pendidikan Magister Ilmu Politik di Universitas Nasional dengan fokus Ekonomi Politik. Ia dapat ditemui di Instagram @waesarinana.

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